Part-time Sales Administrator

Part-time Sales Office Administrator

Location: Cranbrook

Salary: Competitive, DOE

Hours: Part-time onsite

Industry: FMCG

Are you a confident and detail-driven administrator looking to support a busy commercial team within a fast-paced food production environment? We are working with a leading UK food manufacturer who are seeking a Sales Office Administrator to join their growing team.

The Opportunity:

You’ll be responsible for ensuring the efficient running of the sales order function – processing and amending customer orders, handling stock queries, raising credit notes, managing pricing updates and providing general administrative support to the commercial team.

Key Responsibilities:

• Processing customer orders received via email and telephone
• Amending orders and communicating changes internally
• Completing and coordinating stock transfers
• Resolving customer stock queries in a timely manner
• Generating and issuing invoices and credit notes
• Processing pricing amendments when required
• Matching proof of delivery (PODs) to delivery notes and escalating issues
• Assisting with product code creation and system set-up
• Liaising with commercial and logistics teams
• Running weekly sales reports for senior management
• Handling customer enquiries and managing the sales inbox
• Supporting the Commercial Sales and Account Management teams with ad-hoc admin

What You’ll Need:

• Previous experience in a similar sales support, customer service, or administrative role – ideally within food/FMCG or a production-led environment
• Strong IT skills – confident using systems like Sage, Web EDI, Trade XP or similar (training provided)
• Excellent organisational skills and high attention to detail
• Strong communication skills, both written and verbal
• Ability to work under pressure and manage multiple tasks efficiently

Why Apply?

• Be part of a long-established, values-led manufacturing business
• Supportive and close-knit team culture
• A varied, busy role with autonomy and visibility within the wider business