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- Tasks: Lead client relationships and manage a dynamic team in outsourced finance services.
- Company: Forward-thinking accountancy firm with a supportive and collaborative culture.
- Benefits: Competitive salary, performance bonuses, private medical insurance, and flexible working.
- Other info: Join a growing team with excellent professional development opportunities.
- Why this job: Shape the future of finance services while developing your leadership skills.
- Qualifications: AAT, ACCA or ACA qualified, with strong bookkeeping and management experience.
The predicted salary is between 40000 - 50000 £ per year.
Are you an experienced practice professional who thrives in a client-facing leadership role? Do you enjoy building relationships, developing teams and delivering high-quality outsourced finance services to growing businesses?
A well-established and forward-thinking accountancy firm is looking for a Client Manager to join its expanding Bookkeeping & Outsourced Finance team. This is a fantastic opportunity to play a key role in shaping and leading a growing service line within a supportive and collaborative environment.
The Opportunity
You'll take ownership of a portfolio of clients, ensuring bookkeeping and outsourced finance services are delivered accurately, efficiently and to an exceptional standard. Alongside client delivery, you'll lead and inspire a multi-location team, helping to drive performance, quality and continuous improvement. This role offers genuine scope to influence processes, embrace technology and contribute to the strategic growth of the outsourcing function.
Key Responsibilities
- Building and maintaining strong, long-term client relationships
- Reviewing bookkeeping, VAT returns, CIS returns, and management accounts
- Overseeing VAT registrations, de-registrations, and handling VAT enquiries
- Managing team workflow, deadlines and quality control
- Leading, coaching and motivating a team across multiple offices (UK and overseas)
- Reviewing timesheets and monitoring recoverability
- Supporting new business development, proposals, and conversion of prospects
- Driving process improvements and embedding technology solutions
- Ensuring compliance standards are met and maintained
- Assisting with billing and monitoring fee recovery
About You
You will ideally be AAT, ACCA or ACA qualified (or qualified by experience) with solid experience gained within an accountancy practice environment.
You will also bring:
- Strong, hands‐on bookkeeping experience
- Good working knowledge of VAT
- Confidence using systems such as Xero, Sage, QuickBooks, Dext and ApprovalMax
- Previous experience managing or mentoring staff
- Excellent organisational and communication skills
- A proactive, solutions‐focused mindset
- A genuine enthusiasm for developing people and improving processes
Why Apply?
- Competitive salary with performance‐related bonus
- Pension scheme
- Private medical insurance
- Life assurance
- Ongoing professional development and training
- Flexible working arrangements
- Supportive, collaborative culture within a growing group
If you're looking for a role where you can combine client delivery, team leadership and strategic input – while being part of a firm that values innovation and long‐term relationships – we'd love to hear from you.
Client Manager - Outsourcing, Accountancy Practice in Crowborough employer: ProTalent
Contact Detail:
ProTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager - Outsourcing, Accountancy Practice in Crowborough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show them you're not just another candidate – you're the right fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Client Manager - Outsourcing, Accountancy Practice in Crowborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Manager role. Highlight your bookkeeping expertise, client relationship management, and any leadership experience you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention your enthusiasm for developing teams and improving processes – we love that!
Showcase Your Tech Savvy: Since we're all about embracing technology, make sure to mention your experience with systems like Xero, Sage, or QuickBooks. Let us know how you've used these tools to enhance efficiency and accuracy in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at ProTalent
✨Know Your Numbers
As a Client Manager, you'll need to demonstrate your strong bookkeeping and finance skills. Brush up on key financial concepts, VAT regulations, and the software mentioned in the job description like Xero and QuickBooks. Being able to discuss these confidently will show that you're ready to hit the ground running.
✨Showcase Your Leadership Style
Since this role involves leading a multi-location team, be prepared to talk about your leadership experiences. Think of specific examples where you've motivated or coached a team, and how you’ve driven performance improvements. This will help the interviewers see how you can inspire their team.
✨Build Rapport with the Interviewers
This position is all about building long-term client relationships, so use the interview to showcase your interpersonal skills. Engage with your interviewers, ask them questions about their experiences, and relate it back to how you would approach client relationships in the role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about challenges you've faced in previous roles, particularly around managing workflows or improving processes, and be ready to discuss how you handled them.