Email Marketing Officer

Permanent, full-time (37.5 hours per week) Hybrid working with regular travel to our London Bridge Office.

What the job involves:

We’re seeking an Email Marketing Officer to join our Integrated Marketing and Media team. In this role, you’ll manage the day-to-day running of our email and SMS platform, making sure every message is engaging, accessible, and delivers real impact for our supporters. You will ensure we are targeting the right supporters, with the right communications, at the right time. You’ll work closely with teams across Prostate Cancer UK to help shape their messages for email, offering best practice advice, guidance and training where needed. Day to day, you’ll review content to identify opportunities for improvement, and write or edit copy that is clear, engaging and aligned with our tone of voice. You will work closely with the team to help build compelling email campaigns and use analytics tools to monitor performance and suggest ways we can improve engagement, loyalty and drive actions and income. As part of the Digital Marketing and Channels team, you’ll collaborate with colleagues across web, social media and strategic communications to ensure our owned channels work seamlessly together. You’ll support teams in making the best use of email marketing, help roll out new features and capabilities within the platform, and play a key role in improving how we communicate with our warm supporter audience.

What we want from you:

We’re looking for someone with solid experience in digital marketing, particularly email and SMS marketing, either in-house or at an agency. You’ll be confident planning, writing and building campaigns that engage a specific audience and encourage meaningful action. You’ll have experience using email marketing platforms (ideally Upland Adestra, though experience with tools such as MailChimp or DotDigital would also be valuable). A good understanding of campaign analytics, testing and optimisation is essential, along with the ability to turn performance data into clear recommendations. You’ll be an excellent communicator and a brilliant writer, able to create clear, punchy and engaging content — from compelling emails to concise text messages. You’ll also be confident supporting colleagues across the organisation, explaining best practice and helping others feel more confident using digital channels. In this role, you’ll need to manage priorities effectively and work well under tight deadlines. You’ll enjoy collaborating with others, stay up to date with the latest trends in email marketing and the charity sector, and be motivated by the opportunity to help us build stronger relationships with our supporters. If you’re passionate about email marketing, enjoy using data and creativity to improve performance, and want to help drive positive change for men, we’d love to hear from you.

Why work with us?

Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year. Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease. Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

What we offer:

• Join our team and be part of an award‑winning charity.
• We’ll support you to develop your skills and expertise.
• Generous leave entitlements that increase with service.
• One ‘development day’ a month to use for training or personal development.
• Enhanced contributory pension scheme.
• Life insurance and group income protection.
• Health Cash Plan.
• Life and wellbeing advice and support via our Employee Assistance Programme.
• Discounted gym membership and high street shopping discounts.
• Loans for season tickets or cycles.

This role is in salary Band 2, with a starting salary of £29,500 - £32,250 per year. We aim to pay the median salary for the charity sector. Following 12 months of successful service, colleagues will move to the midpoint of the pay band. The midpoint salary for this role is £34,750 per year. Our salaries reflect that the London office is our contractual place of work. We also pay a working‑from‑home allowance at the HMRC tax‑free rate of £312 per year. We are committed to paying at least the London Living Wage for all roles and apply the updated rate each April.

Our commitment to equity, diversity and inclusion:

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground‑breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we’re dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We’re also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. We’ve also signed Business in the Community’s Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities.

Our people networks:

We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team:

• Pride – A safe space where LGBTQ+ colleagues – and our allies – can share their diverse lived experiences, celebrate LGBTQ+ culture and history, and create new ideas about how our organisation can be more inclusive and representative of LGBTQ+ people.
• Mind and Body – Here to increase awareness, promote wellbeing and support colleagues affected by neurodiversity, mental health problems, disability and long‑term illness.
• Culture Club – Here to increase awareness and celebrate the different cultures and beliefs that we have in the organisation, so that we all have our cultures felt and feel welcomed.

How and where we work:

Colleagues attend the office at least four days per month (pro rata for part‑time colleagues) to collaborate, build relationships, and support projects and decision‑making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs. Additional in‑person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues. We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long‑term physical or mental health condition.