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- Tasks: Manage client relationships and ensure top-notch service and project delivery.
- Company: Leading print and display company in London.
- Benefits: Competitive salary, dynamic work environment, and growth opportunities.
- Why this job: Be the key contact for clients and drive their success while growing your career.
- Qualifications: Sales experience, strong organisational skills, and a passion for customer service.
- Other info: Join a creative team and make a real impact in the print industry.
The predicted salary is between 36000 - 60000 £ per year.
Location: London – Southend-On-Sea, Essex
Salary: DOE
Company: A leading print and display company
Role: To take responsibility for a series of client relationships and ensure that they are managed to their fullest potential:
- To take responsibility for delivering excellence in terms of quality of work, optimising fees and efficiency
- To be the catalyst for client fee growth
- To act as the client representative and to actively support the client lead in delivering identified client projects to the highest possible standards
- Be the owner of the day-to-day client relationship and their key entry point into the business
- Manage client expectations: always meet and preferably exceed
- Quoting and processing customer orders
- Delivering outstanding customer service via phone and email
- Resolving customer issues quickly and professionally
- Making outbound sales calls to grow relationships with existing clients
- Carrying out artwork checks and ensuring smooth production
- Monitoring orders through to successful delivery
- Driving revenue growth and ensuring client retention
Requirements:
- Sales/customer service experience
- Experience conducting large volumes of telephone calls and dealing with web enquiries
- Print industry experience (Preferable)
- Experience managing accounts/projects
- Good understanding of design and artwork processes
- Strong organisational skills along with ability to multitask
- Ensure good attention to detail
- Be flexible and hardworking
Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent.
Account Manager in Southend-on-Sea employer: Prospex Recruitment
Contact Detail:
Prospex Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your connections in the print industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Show us that you understand their business and how you can help drive client fee growth. Tailor your answers to highlight your sales and customer service experience!
✨Tip Number 3
Practice your pitch! Whether it's over the phone or in person, being able to communicate clearly and confidently about your skills and experiences is key. We want to see you shine when discussing how you can manage client relationships effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're serious about joining our team and ready to take on the challenges of an Account Manager role.
We think you need these skills to ace Account Manager in Southend-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your sales and customer service experience, especially in the print industry if you have it. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've driven revenue growth or improved client relationships in previous roles. This will help us see the impact you've made.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you provide all the requested information. Plus, it shows you're keen on joining us at StudySmarter!
How to prepare for a job interview at Prospex Recruitment
✨Know Your Clients
Before the interview, research the company’s key clients and their projects. Understanding their needs and how you can enhance those relationships will show that you're proactive and ready to take ownership of client accounts.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully managed client relationships or driven revenue growth. Be ready to discuss specific strategies you used to exceed client expectations and resolve issues quickly.
✨Familiarise Yourself with Print Processes
Brush up on your knowledge of print and design processes. Being able to speak confidently about these topics will demonstrate your expertise and help you connect with the interviewers, especially if they come from a creative background.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about their approach to client management or how they measure success in client relationships. It shows your genuine interest in the role and helps you assess if it’s the right fit for you.
