At a Glance
- Tasks: Manage client relationships and ensure top-notch service and project delivery.
- Company: Leading print and display company in London.
- Benefits: Competitive salary, dynamic work environment, and growth opportunities.
- Other info: Flexible, fast-paced role with a focus on teamwork and client satisfaction.
- Why this job: Be the key contact for clients and drive their success while growing your career.
- Qualifications: Sales/customer service experience; print industry knowledge is a plus.
The predicted salary is between 31500 - 38500 £ per year.
Location: London – Southend-On-Sea, Essex
Salary: DOE
Company: A leading print and display company
Role: To take responsibility for a series of client relationships and ensure that they are managed to their fullest potential:
- To take responsibility for delivering excellence in terms of quality of work, optimising fees and efficiency
- To be the catalyst for client fee growth
- To act as the client representative and to actively support the client lead in delivering identified client projects to the highest possible standards
- Be the owner of the day-to-day client relationship and their key entry point into the business
- Manage client expectations: always meet and preferably exceed
- Quoting and processing customer orders
- Delivering outstanding customer service via phone and email
- Resolving customer issues quickly and professionally
- Making outbound sales calls to grow relationships with existing clients
- Carrying out artwork checks and ensuring smooth production
- Monitoring orders through to successful delivery
- Driving revenue growth and ensuring client retention
Requirements:
- Sales/customer service experience
- Experience conducting large volumes of telephone calls and dealing with web enquiries
- Print industry experience (Preferable)
- Experience managing accounts/projects
- Good understanding of design and artwork processes
- Strong organisational skills along with ability to multitask
- Ensure good attention to detail. Be flexible and hardworking
Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent.
Only candidates based in UK and eligible to work in UK are allowed.
Locations
Account Manager in Essex, Southend-on-Sea employer: Prospex Recruitment
As a Creative Artworker at our Berkhamsted location, you will thrive in a dynamic and supportive work culture that values creativity and precision. We offer competitive salaries, opportunities for professional growth, and a commitment to quality that empowers you to deliver exceptional artwork across various projects. Join us to be part of a team that fosters innovation and collaboration while ensuring your contributions are recognised and celebrated.
