Location: Hybrid Working, two days London Liverpool Street office, three days remote Salary Range: £30k-£37k DOE Prosperwell is redefining how sales and marketing works in the UK social care sector. We help the country’s leading care organisations grow sustainably so they can continue delivering exceptional care to families who need it most. As the UK’s leading specialist sales and marketing agency for care providers, and the first agency to sweep every major care marketing award in a single year, we have built our reputation through discipline, expertise, and a relentless focus on outcomes. You will be supported to do your best work, challenged to grow, and trusted to lead with autonomy and accountability. The Business Development Representative is responsible for creating consistent, high-quality commercial conversations for Prosperwell by turning inbound interest and proactive outreach into qualified discovery calls. You will engage prospects through Prosperwell’s lead engagement offers, qualify intent and fit, and book discovery conversations into the diaries of the Head of Marketing Services or the Head of Sales and Customer Experience, depending on the opportunity. The role sits at the front of Prosperwell’s commercial process, ensuring the right prospects progress into meaningful conversations with the appropriate service leaders. 1) Proactive Market Outreach Identify and engage targeted care providers including activities like LinkedIn, email, phone outreach, and in-person events Maintain consistent daily outreach activity Identify and present relevant resources and/or lead engagement offers to qualified leads in a timely manner based on their engagement with our content, events, etc., 5) Data Management Track lead status, progression and outcomes in CRM Maintain clean, accurate deal pipeline data Clearly document context and notes of emails and conversations with leads to ensure Heads of Departments receive high-quality Regular reviews of lead records to ensure a clean database 6) Professional Development and Self-Management Tracking of key performance indicators (KPIs) and related metrics to bring about awareness of overall performance, identify opportunities, etc. Regular reviews with management to review performance related to all the above and adjust responsibilities, activities, and/or targets Key Performance Indicators Supporting Metrics We will also help you in your effort to achieve KPIs by providing supporting metrics, which may include discovery call show rate, outreach volume, engagement rate, progression to strategy meetings, CRM accuracy, etc. Experience in business development, sales development or client engagement Confidence in proactive outreach and structured conversations Intuitive, inquisitive, diplomatic, high emotional intelligence, active listening, reflecting back, and confidence. Comfort working with CRM systems Commercial awareness and sound judgement Schedule: Full-time; Generally, "business hours" Monday through Friday, although work outside of these hours and days may be required to meet commitments. Travel: Local and/or national travel will be required from time to time.
Head of Sales Training
