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- Tasks: Lead a team in servicing and repairing integrated lighting systems across various industries.
- Company: Join a dynamic company at the forefront of broadcast and entertainment technology.
- Benefits: Enjoy competitive pay, training opportunities, and a collaborative work environment.
- Other info: Great opportunity for career growth and skill development in a supportive team.
- Why this job: Make a real impact by enhancing lighting solutions in exciting sectors.
- Qualifications: Experience in technical service and strong troubleshooting skills required.
The predicted salary is between 35000 - 45000 £ per year.
We are seeking a proactive and skilled Service Technician Team Leader to join our Technical Services team. This role is responsible for providing professional field servicing, bench repairs, and commissioning of integrated lighting systems within the Broadcast, Leisure, Corporate, and Entertainment industries. You will work closely with colleagues and customers to ensure the solutions offered meet the requirements of our Service Agreements and customer expectations. As the Service Technician Team Leader, you will assist the Technical Services Manager in maintaining quality and standards across all projects, ensuring both technical and commercial excellence. While this role does not involve line management responsibilities, you will play a key role in supporting the team and helping them deliver high‑quality services.
Key Duties and Responsibilities:
- Support Training & Development: Assist the Technical Services Manager in identifying and monitoring external training courses for engineers to ensure the department remains at the forefront of technical knowledge. Help develop internal training programs to share expertise across the team.
- Service Improvement: Collaborate with the team to ensure lessons learned from commissioning and servicing activities are applied to future projects. Participate in regular meetings to discuss site reports and service feedback to improve engineering solutions.
- Repair & Service Management: Monitor and ensure the efficient workflow and quality of bench repairs. Support the preparation of Risk Assessments, Method Statements (RAMS), and service plans for on‑site activities.
- Process Development: Assist in the design and implementation of new departmental processes and service methods. Test and provide feedback on new procedures to improve efficiency.
- Cross‑Department Support: Provide technical support and advice to other departments within the company. Ensure the team’s workspace is well‑maintained and consumables are appropriately stocked.
- Technical Support & Documentation: Work with the Technical Services Manager to ensure timely and accurate service documentation and reports are issued.
Requirements:
- Proven experience in the field of technical service, ideally within the broadcast, entertainment, or corporate sectors.
- Strong technical troubleshooting skills with experience in integrated lighting systems.
- Strong with ETC lighting consoles and repair work.
- Familiarity with risk assessments and method statements (RAMS).
- Ability to work effectively in a collaborative team environment and provide support across multiple departments.
Service Technician Team Leader - lighting employer: Prospero Integrated
Contact Detail:
Prospero Integrated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician Team Leader - lighting
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with integrated lighting systems, don’t just mention it—demonstrate it. Bring examples of your work or even offer to do a quick demo during interviews to really impress.
✨Tip Number 3
Be proactive! Follow up after interviews with a thank-you note that highlights something specific from your conversation. It shows you’re genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Service Technician Team Leader - lighting
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical services, especially with integrated lighting systems. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Technician Team Leader role. Share specific examples of your past work and how it aligns with our mission at StudySmarter.
Showcase Your Team Spirit: Since this role involves supporting a team, make sure to highlight your collaborative experiences. We love seeing candidates who can work well with others and contribute to a positive team environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Prospero Integrated
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around integrated lighting systems and ETC lighting consoles. Be ready to discuss your past experiences in the broadcast or entertainment sectors, as this will show you’re not just familiar with the equipment but also understand the industry.
✨Show Your Team Spirit
Since this role involves supporting a team, be prepared to talk about how you've collaborated with others in previous jobs. Share examples of how you’ve contributed to team success, whether through training, sharing knowledge, or improving processes.
✨Prepare for Problem-Solving Questions
Expect questions that assess your troubleshooting skills. Think of specific challenges you’ve faced in the field and how you resolved them. This will demonstrate your ability to think on your feet and apply lessons learned to future projects.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team’s current projects or how they measure service quality. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.