At a Glance
- Tasks: Build strong client relationships and manage accounts in the AV industry.
- Company: Join a leading company in the audio-visual and live events sector.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Be a trusted advisor while working on exciting projects and events.
- Qualifications: 5+ years in account management or sales, preferably in AV or live events.
- Other info: Opportunity to represent the company at industry exhibitions and events.
The predicted salary is between 43200 - 72000 £ per year.
Key Responsibilities: Develop and maintain excellent working relationships with clients Act as the expert and trusted advisor for your accounts Understand and promote a wide range of AV products and services Prepare detailed client quotations and proposals Collaborate with in-house technical and production teams Coordinate across departments to meet and exceed client expectations Maintain accurate records of all client communications Log all bookings and produce job paperwork through the internal system Attend client visits and site meetings as needed Work towards agreed KPIs, project targets, and business growth goals Identify and engage potential new clients or markets Represent the company at exhibitions and industry events ✅ What You\’ll Need: Minimum 5 years\’ experience in a senior account management, sales, or customer service role within the AV or live events industry Strong commercial awareness and a customer-first mindset Ability to clearly understand client needs and go the extra mile Excellent organisation and multitasking skills
Senior Account Manager employer: Prospero Integrated
Contact Detail:
Prospero Integrated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network within the AV and live events industry. Attend industry events, exhibitions, and conferences to meet potential clients and showcase your expertise. Building relationships in person can significantly enhance your chances of landing the role.
✨Tip Number 2
Familiarise yourself with the latest AV products and services. Being knowledgeable about current trends and technologies will help you stand out as a candidate who can effectively advise clients and meet their needs.
✨Tip Number 3
Demonstrate your ability to exceed client expectations by sharing specific examples from your previous roles. Highlight instances where you went above and beyond to deliver exceptional service or results, as this aligns with the customer-first mindset they are looking for.
✨Tip Number 4
Prepare to discuss how you manage multiple accounts and projects simultaneously. Showcase your organisational skills and provide examples of how you've successfully coordinated across departments to achieve business growth and meet KPIs.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in account management, particularly within the AV or live events industry. Use specific examples that demonstrate your ability to develop client relationships and meet KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Emphasise your customer-first mindset and provide examples of how you've gone the extra mile for clients in previous roles.
Showcase Relevant Skills: In your application, clearly outline your organisational and multitasking skills. Mention any experience you have with preparing client quotations and collaborating with technical teams, as these are key responsibilities of the role.
Highlight Industry Knowledge: Demonstrate your strong commercial awareness by mentioning any relevant industry events or exhibitions you've attended. This shows your commitment to staying informed about the AV market and your ability to represent the company effectively.
How to prepare for a job interview at Prospero Integrated
✨Showcase Your Relationship-Building Skills
As a Senior Account Manager, your ability to develop and maintain excellent working relationships with clients is crucial. Be prepared to share specific examples of how you've successfully built rapport and trust with clients in the past.
✨Demonstrate Your Product Knowledge
Understanding and promoting a wide range of AV products and services is key. Research the company's offerings thoroughly and be ready to discuss how you can leverage this knowledge to meet client needs effectively.
✨Highlight Your Organisational Skills
With responsibilities like preparing detailed quotations and coordinating across departments, showcasing your organisational and multitasking skills is essential. Prepare to discuss tools or methods you use to stay organised and manage multiple projects simultaneously.
✨Prepare for Client Scenarios
Expect to be asked about how you would handle specific client scenarios or challenges. Think through potential situations you might face in the role and prepare thoughtful responses that demonstrate your problem-solving abilities and customer-first mindset.