At a Glance
- Tasks: Diagnose and repair professional AV systems while providing top-notch customer support.
- Company: Join a dynamic team in Reading focused on innovative AV solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Work independently in a supportive environment with great career advancement potential.
- Why this job: Be part of an exciting field where your skills make a real difference.
- Qualifications: Experience with AV systems and strong troubleshooting skills required.
The predicted salary is between 38500 - 38500 £ per year.
We are looking for an experienced and motivated Audio Visual Service Engineer to join our growing team based in Reading. This is an exciting opportunity for a skilled engineer who enjoys fault-finding, maintaining, and supporting a wide range of professional AV systems across commercial environments.
As an Audio Visual Service Engineer, you will be responsible for servicing, maintaining, and repairing installed AV solutions, ensuring customers receive exceptional technical support and a first-class service experience.
Key Responsibilities- Diagnose, service, and repair professional audio visual systems.
- Carry out planned preventative maintenance (PPM) visits.
- Respond to reactive service calls and troubleshoot system faults.
- Commission replacement equipment where required.
- Provide remote technical support to customers.
- Produce accurate service reports and documentation.
- Liaise with customers to ensure work is completed efficiently and professionally.
- Work closely with the Projects and Technical teams to resolve complex issues.
- Ensure all work complies with health and safety regulations and company standards.
The ideal candidate will have:
- Previous experience in an Audio Visual Service Engineer or AV Installation Engineer role.
- Strong knowledge of commercial AV systems including:
- Video conferencing systems
- Digital signage
- Projectors and displays
- Audio systems
- Control systems
- Video distribution
- Experience fault-finding and diagnosing technical issues.
- Good understanding of networking fundamentals.
- Excellent customer service and communication skills.
- Ability to work independently and manage your own workload.
- Full UK driving licence.
- Experience with manufacturers such as Crestron, Extron, Q-SYS, Biamp, Kramer, Logitech, Poly, Cisco, or Microsoft Teams Rooms.
- Relevant AV qualifications or manufacturer certifications.
- ECS or CSCS card.
Audio Visual Service Engineer in Reading employer: Prospero Integrated
Join our dynamic team in Reading as an Audio Visual Service Engineer, where you'll thrive in a supportive work culture that values innovation and collaboration. We offer competitive benefits, ongoing training, and opportunities for professional growth, ensuring you can develop your skills while delivering exceptional service to our clients. With a focus on employee well-being and a commitment to excellence, we provide a rewarding environment for those passionate about AV technology.
