At a Glance
- Tasks: Manage client relationships and ensure successful event execution at a prestigious venue.
- Company: Join a leading event production provider with a focus on high-profile events.
- Benefits: Competitive salary, benefits, and opportunities for career development.
- Other info: Inclusive workplace culture that values diversity and professional growth.
- Why this job: Be part of a dynamic team delivering exceptional experiences in a fast-paced environment.
- Qualifications: Experience in event management and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Location: On-site at a prestigious managed venue
Hours: 40 hours per week, 5 days out of 7 (primarily Monday–Friday, 09:00–18:00)
Salary: Competitive + Benefits
The Opportunity
We are recruiting on behalf of a leading event production and venue services provider for an experienced Venue Account Manager to join their growing team. This is an exciting opportunity for a commercially focused events professional who thrives in a client-facing environment and has a strong understanding of event production. Acting as the primary commercial contact for a managed venue, you will be responsible for securing and retaining event business through exceptional client service, accurate proposals, and close collaboration with operational delivery teams. Working within a fast-paced venue environment, you will play a pivotal role in converting enquiries into successful events while ensuring profitability, operational excellence, and outstanding customer experiences.
Key Responsibilities
- Act as the primary point of contact for venue clients, attending meetings, site visits, and venue show rounds.
- Prepare accurate and compelling quotations for event production services.
- Source pricing for external equipment and services, ensuring appropriate commercial mark-ups are applied.
- Build strong relationships with venue sales teams and contribute to sales strategy and reporting.
- Create supporting proposal documentation including 2D floor plans, event layouts, and visual presentations.
- Maintain accurate records within CRM and hire management systems.
- Manage venue billing processes, ensuring accuracy and timely completion.
- Work closely with technical and operational delivery teams to ensure seamless event execution.
- Develop commercially viable solutions that align with client budgets while protecting margins.
- Collaborate with wider departments including Business Development and Marketing to support growth initiatives.
What Success Looks Like
- Quotations are produced accurately, promptly, and achieve agreed margin targets.
- Clients receive an exceptional experience from initial enquiry through to event delivery and follow-up.
- Event information is handed over clearly and accurately to operational teams.
- Billing and administration are completed accurately and on time.
- Strong relationships are maintained with venue stakeholders and internal departments.
- Sales pipeline and project information are consistently up to date and accurate.
Skills & Experience Required
Technical Knowledge
- Working knowledge of Audio Visual (AV), Lighting, Audio Systems, Staging, Rigging, Scenic Production.
- Ability to create supporting proposal documents including floor plans and presentation materials.
- Strong Microsoft Office skills, particularly Word, Excel, and PowerPoint.
- Experience using CRM, hire management, or event management software.
- Understanding of event costing, supplier management, margin control, and pricing structures.
Professional Skills
- Strong commercial awareness and understanding of event profitability.
- Excellent written and verbal communication skills.
- Ability to build relationships with senior-level clients and venue stakeholders.
- Highly organised with excellent time management skills.
- Strong attention to detail, particularly within quotations and project documentation.
- Ability to manage multiple projects and priorities simultaneously.
Experience Required
- Previous experience in a Venue Account Manager, Event Sales Manager, Event Producer, Technical Production, or similar client-facing role.
- Proven experience producing quotations and proposals across a variety of event types and budgets.
- Experience sourcing and managing third-party suppliers and contractors.
- Experience within a managed venue environment would be advantageous.
- Strong understanding of event production processes and the relationship between commercial and operational teams.
Why Join?
This is an excellent opportunity to join a respected events and production organisation delivering high-profile events within a prestigious venue environment. You will work alongside talented industry professionals, build strong client relationships, and play a key role in the commercial success of a busy events operation. The organisation is committed to creating an inclusive and diverse workplace where employees can thrive, develop their careers, and contribute to delivering exceptional event experiences. If you are a commercially driven events professional with a passion for client service and event production, we would love to hear from you.
Venue Account Manager - large conference centre in London employer: Prospero Integrated
Join a leading event production and venue services provider where you will thrive in a dynamic, client-focused environment. With a commitment to employee growth and a culture that values inclusivity and collaboration, you will have the opportunity to work alongside talented professionals while delivering exceptional experiences in a prestigious venue. Enjoy competitive benefits and the chance to play a pivotal role in the success of high-profile events.
StudySmarter Expert Advice🤫
We think this is how you could land Venue Account Manager - large conference centre in London
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and local meet-ups to connect with potential employers and other professionals. Don’t be shy; introduce yourself and chat about your passion for event production!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work in event management, including proposals, floor plans, and any successful events you've managed. This will give you an edge when meeting potential clients or employers.
✨Tip Number 3
Follow up after meetings! If you’ve had a chat with someone about a potential role or project, drop them a quick email thanking them for their time and reiterating your interest. It keeps you on their radar and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We’re always looking for talented individuals like you. Keep an eye on our job listings and don’t hesitate to apply directly. Your next big opportunity could be just a click away!
We think you need these skills to ace Venue Account Manager - large conference centre in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Venue Account Manager role. Highlight your experience in event production and client management, as this will show us you understand what we're looking for.
Show Off Your Skills:Don’t hold back on showcasing your technical knowledge and Microsoft Office skills. We want to see how you can create compelling proposals and manage projects effectively, so give us examples of your past successes!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read, so make sure your key achievements and experiences stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at Prospero Integrated
✨Know Your Venue Inside Out
Before the interview, make sure you research the venue thoroughly. Understand its history, key features, and any recent events held there. This will not only impress your interviewers but also help you tailor your responses to show how you can enhance their offerings.
✨Showcase Your Event Production Knowledge
Be prepared to discuss your experience with event production in detail. Bring examples of past events you've managed, focusing on your role in securing business, managing budgets, and ensuring client satisfaction. Highlight your understanding of AV, lighting, and staging to demonstrate your technical knowledge.
✨Prepare Compelling Proposals
Since creating proposals is a key part of the role, practice presenting a mock proposal during your interview. Use visuals or floor plans if possible. This will showcase your ability to communicate ideas clearly and effectively, which is crucial for a Venue Account Manager.
✨Build Rapport with Interviewers
Remember, this role is client-facing, so your interpersonal skills are vital. Engage with your interviewers, ask questions about their experiences, and show genuine interest in their work culture. Building a connection can set you apart from other candidates.
