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For Companies At a Glance
- Tasks: Assist with equipment hire, manage logistics, and provide excellent customer service.
- Company: Dynamic event technology company focused on innovation and teamwork.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Fast-paced environment with potential for career advancement.
- Why this job: Join a vibrant team and help create unforgettable events with cutting-edge technology.
- Qualifications: Knowledge of AV technology and experience with rental management software.
Key Responsibilities
- Respond to enquiries via email and phone, providing quotations and advice.
- Organise all aspects of equipment hire: specifications, logistics, and sub-hires.
- Follow up on lost or damaged items and late returns.
- Obtain quotes from suppliers and sub-hire equipment at the best price.
- Ensure invoices are accurately raised for all completed work.
About You
- Strong knowledge of event technology (AV, lighting, sound, staging, special effects).
- Experience with rental management software.
- Excellent customer service and phone etiquette.
- Strong attention to detail and concentration skills.
- Reliable, punctual, and able to stay calm under pressure.
- Personable, supportive, and able to work effectively with colleagues and clients.
- Ability to explore opportunities for new business.
Desirable Skills
- Familiarity with Current RMS or similar rental software.
- Knowledge of Health & Safety legislation.
- First aid certification.
- Clean driving license.
Hire Assistant in London employer: Prospero Integrated
Contact Detail:
Prospero Integrated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Assistant in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the event tech industry and let them know you're on the hunt for a Hire Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your phone etiquette! Since you'll be responding to enquiries, it’s crucial to sound confident and friendly over the phone. Grab a friend and do some mock calls to get comfortable with handling different types of customer queries.
✨Tip Number 3
Show off your attention to detail! When you get the chance to chat with potential employers, share examples of how you've successfully managed logistics or followed up on equipment returns. This will highlight your reliability and organisational skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Hire Assistant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with event technology and rental management software. We want to see how your skills match the key responsibilities listed in the job description!
Show Off Your Customer Service Skills: Since excellent customer service is a must, share specific examples of how you've provided top-notch support in previous roles. We love to see how you handle enquiries and keep clients happy!
Be Detail-Oriented: Attention to detail is crucial for this role, so make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Prospero Integrated
✨Know Your Stuff
Make sure you brush up on your knowledge of event technology, especially AV, lighting, sound, and staging. Be ready to discuss how you've used this knowledge in past roles, as it shows you're not just familiar with the terms but can apply them practically.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer enquiries in the past. Think about times when you went above and beyond to help a client or resolved a tricky situation. This will demonstrate your excellent phone etiquette and ability to stay calm under pressure.
✨Get Familiar with Rental Software
If you have experience with Current RMS or similar rental management software, be ready to talk about it. If not, do a bit of research beforehand so you can discuss how you'd approach learning new systems quickly. This shows your willingness to adapt and learn.
✨Attention to Detail is Key
During the interview, highlight your attention to detail by discussing specific instances where it made a difference in your work. Whether it was ensuring accurate invoicing or managing logistics flawlessly, showing that you can concentrate on the finer points will set you apart.