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For Companies At a Glance
- Tasks: Provide onsite AV support and troubleshoot issues in meeting rooms and collaboration spaces.
- Company: Join a friendly tech team near Tottenham Court Road.
- Benefits: Competitive salary, hands-on experience, and a collaborative work environment.
- Why this job: Be the go-to AV expert and make a real impact on daily operations.
- Qualifications: Strong AV support experience and problem-solving skills required.
- Other info: Opportunity to support internal events and grow your technical expertise.
A great opportunity has opened for an AV Support Engineer to join a busy, friendly, and hands-on tech team based onsite near Tottenham Court Road. If you enjoy being the go-to person for AV issues, solving problems on the spot, and working closely with a service desk, this role will suit you perfectly.
What You'll Be Doing
- Providing onsite AV break/fix support across meeting rooms, collaboration spaces, and general office AV setups
- Working closely with the Service Desk to manage tickets, escalate where needed, and collaborate on more complex technical issues
- Handling day-to-day troubleshooting of displays, audio systems, connectivity issues, and conferencing platforms
- Supporting a small number of internal events - primarily a quarterly town hall held in a local restaurant
- Mainly setting up additional screens and ensuring the call runs smoothly
- Maintaining a high standard of customer service and clear communication with end users
What We're Looking For
- Strong experience in AV support, ideally in a corporate environment
- Confident with diagnosing and resolving AV hardware and software issues
- Comfortable working onsite and independently managing your workload
- A collaborative mindset - someone who enjoys working alongside a service desk and wider IT team
- Professional, approachable, and able to support users of all technical levels
AV Onsite Technician in London employer: Prospero Integrated
Contact Detail:
Prospero Integrated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Onsite Technician in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past AV projects or troubleshooting successes, bring it along to interviews. It’s a great way to demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Be ready to chat about real-life scenarios! Prepare for questions that ask how you’d handle specific AV issues or customer service situations. We want to see how you think on your feet and your approach to collaboration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace AV Onsite Technician in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your AV support experience, especially in corporate settings. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about AV support and how you’ve tackled challenges in the past. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've resolved AV issues on the spot. We’re looking for someone who thrives under pressure, so share those moments when you saved the day!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Prospero Integrated
✨Know Your AV Stuff
Brush up on your AV knowledge before the interview. Be ready to discuss your experience with troubleshooting displays, audio systems, and conferencing platforms. They’ll want to know how you handle common issues, so think of specific examples where you’ve solved problems on the spot.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with users, be prepared to demonstrate your customer service skills. Share stories about how you've maintained clear communication and provided support to users of varying technical levels. This will show that you can keep a cool head while helping others.
✨Collaborate Like a Pro
Highlight your ability to work alongside a service desk and IT team. Think of times when you’ve collaborated on complex technical issues or managed tickets effectively. This will show that you’re not just a lone wolf but someone who thrives in a team environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Practice answering questions like, 'What would you do if a meeting room's AV setup fails right before an important call?' This will help you articulate your thought process and demonstrate your hands-on approach.
