We are looking for an experienced and motivated Audio Visual Service Engineer to join our growing team based in Reading. This is an exciting opportunity for a skilled engineer who enjoys fault-finding, maintaining, and supporting a wide range of professional AV systems across commercial environments. As an Audio Visual Service Engineer, you will be responsible for servicing, maintaining, and repairing installed AV solutions, ensuring customers receive exceptional technical support and a first-class service experience. Key ResponsibilitiesDiagnose, service, and repair professional audio visual systems. Carry out planned preventative maintenance (PPM) visits. Respond to reactive service calls and troubleshoot system faults. Commission replacement equipment where required. Provide remote technical support to customers. Produce accurate service reports and documentation. Liaise with customers to ensure work is completed efficiently and professionally. Work closely with the Projects and Technical teams to resolve complex issues. Ensure all work complies with health and safety regulations and company standards. Skills & ExperienceThe ideal candidate will have: Previous experience in an Audio Visual Service Engineer or AV Installation Engineer role. Strong knowledge of commercial AV systems including: Video conferencing systemsDigital signageProjectors and displaysAudio systemsControl systemsVideo distributionExperience fault-finding and diagnosing technical issues. Good understanding of networking fundamentals. Excellent customer service and communication skills. Ability to work independently and manage your own workload. Full UK driving licence. DesirableExperience with manufacturers such as Crestron, Extron, Q-SYS, Biamp, Kramer, Logitech, Poly, Cisco, or Microsoft Teams Rooms. Relevant AV qualifications or manufacturer certifications. ECS or CSCS card.
Audio Visual Service Engineer in London employer: Prospero Integrated
As a leading provider of Audio Visual and Video Conferencing solutions in the Education sector, our company offers a dynamic work environment in the Midlands where innovation meets collaboration. We prioritise employee growth through hands-on training and mentorship, ensuring that our Junior AV Installation Engineers develop their skills in a supportive culture that values initiative and teamwork. Join us to be part of a forward-thinking team that is committed to making a meaningful impact in the educational landscape.
