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- Tasks: Provide onsite AV support for meetings and live events across London.
- Company: Join a dynamic team supporting corporate environments with cutting-edge AV technology.
- Benefits: Enjoy travel reimbursement, training support, and work with leading AV/VC tech.
- Why this job: Perfect for tech enthusiasts wanting to make an impact in exciting environments.
- Qualifications: 3+ years in AV support preferred; junior applicants welcome with mentorship.
- Other info: Valid UK driver’s license and passport required; training for certifications provided.
The predicted salary is between 31200 - 36000 £ per year.
Location: Multiple Client Sites Across London
Type: Permanent
Salary: £37,500 - £40,000
Overview: We’re looking for a dynamic Flexible Support Technician (FST) to provide onsite AV/VC support across a range of corporate and professional environments. This role involves both scheduled and ad-hoc site visits to support user needs, events, and system troubleshooting.
Key Responsibilities:
- Provide onsite AV support for meetings and live events
- Conduct room checks and preventative maintenance
- Diagnose and resolve AV system issues (Crestron, Cisco, Teams, Zoom, etc.)
- Collaborate with service teams, escalate complex issues, and track all service activity
- Assist with field service work when not assigned to a specific site
- Maintain toolkit, inventory, and certifications
What You’ll Need:
- 3+ years in AV/VC support, field service, or installation (junior applicants welcome under mentorship)
- Strong troubleshooting skills across AV, control systems, and basic networking
- Excellent interpersonal and communication skills
- Valid UK driver’s license and passport
- AVIXA CTS (preferred or willingness to obtain—training provided)
Tech Exposure (Desirable):
- Cisco
- Poly
- Teams
- Zoom
- Crestron
- QSC
- Biamp
- Logitech
- AMX
- Extron
- Shure
- Dante
- Digital Signage
Perks:
- Travel reimbursement
- Training & certification support
- Work with leading AV/VC tech in dynamic environments
AV Support Technician employer: Prospero Integrated
Contact Detail:
Prospero Integrated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Support Technician
✨Tip Number 1
Familiarise yourself with the specific AV technologies mentioned in the job description, such as Crestron, Cisco, and Zoom. Having hands-on experience or even just a solid understanding of these systems will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the AV industry, especially those who work in corporate environments. Attend relevant events or join online forums to connect with others and learn about potential job openings or insider tips.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully diagnosed and resolved AV issues. Being able to share specific examples will demonstrate your troubleshooting skills and experience effectively.
✨Tip Number 4
Show enthusiasm for continuous learning, especially regarding certifications like AVIXA CTS. Expressing your willingness to obtain further training can set you apart as a candidate who is committed to professional growth.
We think you need these skills to ace AV Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in AV/VC support, especially any specific technologies mentioned in the job description like Crestron, Cisco, Teams, and Zoom. Use keywords from the job listing to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for AV technology and your problem-solving skills. Mention specific examples of how you've successfully resolved AV issues in previous roles or during events.
Highlight Relevant Skills: In your application, emphasise your troubleshooting skills and any experience with field service work. If you have certifications like AVIXA CTS or are willing to obtain them, be sure to mention this as it aligns with the company's preferences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a technical support role.
How to prepare for a job interview at Prospero Integrated
✨Showcase Your Technical Skills
Make sure to highlight your experience with AV systems and troubleshooting during the interview. Be prepared to discuss specific technologies like Crestron, Cisco, and Zoom, as well as any relevant certifications you hold or are willing to obtain.
✨Demonstrate Problem-Solving Abilities
Since the role involves diagnosing and resolving AV system issues, be ready to share examples of past challenges you've faced in similar situations. Discuss how you approached these problems and the solutions you implemented.
✨Emphasise Communication Skills
As you'll be working in corporate environments, strong interpersonal skills are crucial. Prepare to discuss how you effectively communicate with clients and team members, especially when explaining technical issues to non-technical users.
✨Research the Company Culture
Understanding the company’s values and work environment can give you an edge. Familiarise yourself with their approach to AV support and any recent projects they’ve undertaken, so you can align your answers with their goals and demonstrate your enthusiasm for the role.
