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- Tasks: Provide onsite AV support for meetings and live events across London.
- Company: Join a dynamic team supporting corporate environments with cutting-edge AV technology.
- Benefits: Enjoy travel reimbursement, training support, and work with leading AV/VC tech.
- Why this job: Perfect for tech enthusiasts wanting to make an impact in diverse settings.
- Qualifications: 3+ years in AV support preferred; junior applicants welcome with mentorship.
- Other info: Flexible role with opportunities for growth and skill development.
The predicted salary is between 31200 - 35000 £ per year.
Location: Multiple Client Sites Across London
Type: Permanent
Salary: £37,500 - £40,000
Overview: We’re looking for a dynamic Flexible Support Technician (FST) to provide onsite AV/VC support across a range of corporate and professional environments. This role involves both scheduled and ad-hoc site visits to support user needs, events, and system troubleshooting.
Key Responsibilities:
- Provide onsite AV support for meetings and live events
- Conduct room checks and preventative maintenance
- Diagnose and resolve AV system issues (Crestron, Cisco, Teams, Zoom, etc.)
- Collaborate with service teams, escalate complex issues, and track all service activity
- Assist with field service work when not assigned to a specific site
- Maintain toolkit, inventory, and certifications
What You’ll Need:
- 3+ years in AV/VC support, field service, or installation (junior applicants welcome under mentorship)
- Strong troubleshooting skills across AV, control systems, and basic networking
- Excellent interpersonal and communication skills
- Valid UK driver’s license and passport
- AVIXA CTS (preferred or willingness to obtain—training provided)
Tech Exposure (Desirable): Cisco | Poly | Teams | Zoom | Crestron | QSC | Biamp | Logitech | AMX | Extron | Shure | Dante | Digital Signage
Perks:
- Travel reimbursement
- Training & certification support
- Work with leading AV/VC tech in dynamic environments
AV Support Technician employer: Prospero Integrated
Contact Detail:
Prospero Integrated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Support Technician
✨Tip Number 1
Familiarise yourself with the specific AV technologies mentioned in the job description, such as Crestron, Cisco, and Zoom. Having hands-on experience or even just a solid understanding of these systems will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the AV industry, especially those who work in corporate environments. Attend relevant events or join online forums to connect with others and learn about potential job openings or insider tips.
✨Tip Number 3
Prepare to discuss your troubleshooting experiences in detail. Be ready to share specific examples of how you've resolved AV issues in the past, as this will demonstrate your problem-solving skills and technical knowledge.
✨Tip Number 4
Show enthusiasm for continuous learning, especially regarding certifications like AVIXA CTS. Expressing a willingness to obtain further training can set you apart from other candidates and show your commitment to the field.
We think you need these skills to ace AV Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in AV/VC support, field service, and installation. Emphasise any specific technologies you've worked with, such as Crestron, Cisco, or Zoom, to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your troubleshooting skills and interpersonal abilities. Mention specific examples of how you've successfully resolved AV system issues in the past, and express your enthusiasm for working in dynamic environments.
Highlight Relevant Certifications: If you have any certifications related to AV technology, such as AVIXA CTS, be sure to include them in your application. If you’re willing to obtain certifications, mention this in your cover letter to show your commitment to professional development.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves technical support.
How to prepare for a job interview at Prospero Integrated
✨Showcase Your Technical Skills
Make sure to highlight your experience with AV systems and troubleshooting during the interview. Be prepared to discuss specific technologies like Crestron, Cisco, and Zoom, as well as any relevant certifications you hold or are willing to obtain.
✨Demonstrate Problem-Solving Abilities
Employ examples from your past experiences where you successfully diagnosed and resolved AV issues. This will showcase your strong troubleshooting skills and ability to think on your feet, which is crucial for this role.
✨Emphasise Communication Skills
Since the role involves collaboration with service teams and direct interaction with clients, it's important to demonstrate your excellent interpersonal and communication skills. Share instances where you've effectively communicated technical information to non-technical users.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess how you would handle specific AV support situations. Practising responses to potential challenges can help you articulate your thought process and approach to problem-solving during the interview.
