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- Tasks: Support AV/VC systems at various corporate sites, ensuring smooth meetings and events.
- Company: Join a forward-thinking company that values innovation in audio-visual technology.
- Benefits: Enjoy travel reimbursement, training support, and work with cutting-edge tech.
- Why this job: Be part of a dynamic team, enhancing user experiences and solving tech challenges.
- Qualifications: 3+ years in AV support preferred; junior applicants welcome with mentorship.
- Other info: Valid UK driver's license and passport required; AVIXA CTS certification is a plus.
The predicted salary is between 31200 - 33600 £ per year.
Location: Multiple Client Sites Across London
Type: Permanent
Salary: £37,500 - £40,000
Overview:
We're looking for a dynamic Flexible Support Technician (FST) to provide onsite AV/VC support across a range of corporate and professional environments. This role involves both scheduled and ad-hoc site visits to support user needs, events, and system troubleshooting.
Key Responsibilities:
- Provide onsite AV support for meetings and live events
- Conduct room checks and preventative maintenance
- Diagnose and resolve AV system issues (Crestron, Cisco, Teams, Zoom, etc.)
- Collaborate with service teams, escalate complex issues, and track all service activity
- Assist with field service work when not assigned to a specific site
- Maintain toolkit, inventory, and certifications
What You'll Need:
- 3+ years in AV/VC support, field service, or installation (junior applicants welcome under mentorship)
- Strong troubleshooting skills across AV, control systems, and basic networking
- Excellent interpersonal and communication skills
- Valid UK driver's license and passport
- AVIXA CTS (preferred or willingness to obtain-training provided)
Tech Exposure (Desirable):
- Cisco
- Poly
- Teams
- Zoom
- Crestron
- QSC
- Biamp
- Logitech
- AMX
- Extron
- Shure
- Dante
- Digital Signage
Perks:
- Travel reimbursement
- Training & certification support
- Work with leading AV/VC tech in dynamic environments
AV Flexible Support Technician employer: Prospero Integrated
Contact Detail:
Prospero Integrated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Flexible Support Technician
✨Tip Number 1
Familiarise yourself with the specific AV technologies mentioned in the job description, such as Crestron, Cisco, and Zoom. Having hands-on experience or even just a solid understanding of these systems will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the AV industry, especially those who work in corporate environments. Attend relevant events or join online forums to connect with others and learn about potential job openings or insider tips.
✨Tip Number 3
Prepare to discuss your troubleshooting experiences in detail. Be ready to share specific examples of how you've resolved AV issues in the past, as this will demonstrate your problem-solving skills and technical knowledge.
✨Tip Number 4
Show enthusiasm for continuous learning by mentioning any relevant certifications you have or are willing to pursue, like the AVIXA CTS. This demonstrates your commitment to professional development and staying current in the field.
We think you need these skills to ace AV Flexible Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in AV/VC support and field service. Emphasise your troubleshooting skills and any specific technologies mentioned in the job description, such as Crestron or Cisco.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for AV technology and your ability to work in dynamic environments. Mention specific experiences where you've successfully resolved AV issues or supported live events.
Highlight Relevant Skills: In your application, clearly outline your interpersonal and communication skills, as these are crucial for the role. Provide examples of how you've collaborated with teams or assisted users in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a technician role.
How to prepare for a job interview at Prospero Integrated
✨Showcase Your Technical Skills
Make sure to highlight your experience with AV systems and troubleshooting. Be prepared to discuss specific technologies like Crestron, Cisco, Teams, and Zoom, as well as any relevant certifications you hold or are willing to obtain.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to share examples of how you've diagnosed and resolved AV system issues in the past. This will show your potential employer that you can handle the challenges of the role effectively.
✨Emphasise Communication Skills
Since this role involves working with various teams and clients, it's crucial to demonstrate your interpersonal skills. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you collaborate with others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as managing a live event or troubleshooting an AV issue on-site. Think through potential scenarios and how you would approach them to showcase your readiness for the role.
