Audio Visual Warehouse Manager - event production

Location: London N1 (with potential relocation to North London)

Salary: £50,000–£55,000 per year (depending on experience) + end-of-year bonus + paid overtime

As our client continues to expand, they are looking for a hands-on, highly organised Warehouse Manager to take our operations to the next level. With plans to move into larger premises in North London, this is a fantastic opportunity for someone who wants to shape and develop a warehouse department within a growing business.

This role is more than day-to-day operations – you will play a key role in building processes, developing staff, and driving operational excellence. Working closely with senior leadership, you will ensure our warehouse runs efficiently, safely, and to the highest industry standards. You will also oversee Health & Safety and HR processes across the company, supported by our HR/H&S department, ensuring compliance and continuously improving best practices.

The Role

Warehouse Operations (Daily Activities)

• Ensuring the warehouse team operates effectively and meets daily objectives
• Resourcing staff appropriately to handle peak activity periods
• Maintaining quality control across all operational stages
• Supervising equipment preparations to ensure high standards of presentation, functionality and completeness
• Ensuring all preparations are completed at least one day in advance
• Coordinating the loading and unloading of vehicles according to delivery schedules
• Planning packing and loading to ensure safe transport and efficient delivery routes
• Liaising with production, rental, operations and logistics teams to coordinate activities
• Communicating with clients when required
• Reporting loss and damage immediately after check-ins to relevant departments
• Maintaining clean, tidy and organised workspaces at all times
• Reporting building repairs promptly to the building manager
• Carrying out daily Health & Safety checks

General Management

• Developing and refining warehouse processes and workflows
• Optimising warehouse layout and improving workspaces
• Ensuring staffing levels match operational needs
• Contributing to and delivering company-wide strategic objectives

Staff Management

• Ensuring staff receive appropriate training and development opportunities
• Organising training programmes, workshops and e-learning
• Managing HR processes including:

• Recruitment interviews
• Probation reviews
• Performance management and appraisals
• Disciplinary meetings where required
• Monitoring staff absence, holidays and sick leave in line with company policy
• Maintaining employee records within BrightHR
• Delivering onboarding sessions for new employees
• Promoting a positive, supportive workplace culture with open communication

Health & Safety Management

• Ensuring all staff complete mandatory Health & Safety training, including Peninsula online modules
• Implementing recommendations from the H&S manager
• Managing internal H&S procedures, compliance checks and documentation
• Delivering full H&S inductions for all new starters
• Ensuring incidents, near misses and accidents are correctly logged
• Conducting site walk-arounds, inspections and risk assessments
• Promoting safe working practices including manual handling and equipment use
• Maintaining accurate H&S documentation for audit and compliance purposes

Key Objectives

• Achieve a “zero faults” culture with 100% process accuracy
• Align warehouse operations with overall company strategy
• Foster a proactive, “can-do” mindset across the team
• Encourage continuous learning and improvement
• Prevent operational conflicts through clear organisation and communication
• Maintain full compliance with regulations
• Drive operational standards toward ISO 9001

What We’re Looking For

• Minimum 5 years’ experience managing a warehouse in a similar environment
• Strong ability to build and implement structured processes
• Good knowledge of Health & Safety legislation and its application
• Excellent people management skills, including handling challenging situations professionally
• A senior leader who contributes to company strategy and long-term development

Desirable Skills

• Experience using Current RMS or similar rental management software
• Practical experience applying H&S legislation in operational environments
• Previous HR management experience

What We Offer

• Competitive salary £50k–£55k depending on experience
• End-of-year bonus
• Paid overtime
• Opportunity to play a key leadership role in a growing company
• A collaborative and supportive team culture
• Ongoing training and professional development

If you’re an experienced Warehouse Manager who thrives on organisation, leadership and continuous improvement, and you want to help shape the future of a growing company, we’d love to hear from you. Apply now and be part of our next phase of growth.