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For Companies At a Glance
- Tasks: Lead and support care teams to ensure high-quality service for children.
- Company: Join a passionate organisation dedicated to improving outcomes for young people.
- Benefits: Enjoy competitive salary, career progression, and a supportive team environment.
- Why this job: Make a real difference in children's lives while developing your leadership skills.
- Qualifications: 2+ years in children's residential care; Level 5 in Leadership & Management preferred.
- Other info: Covering Liverpool, Manchester, and North Wales with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Are you an experienced Deputy Manager or Registered Manager in a children's residential setting? Do you have a passion for improving outcomes for young people and ensuring the highest standards of care and safeguarding? If so, we would love to hear from you.
About the Role:
We are looking for a Service & Quality Manager to support and oversee our Health & Social Care staff delivering care across local authority placements. Covering Liverpool, Manchester, and North Wales, you will be the driving force behind service quality, staff development, and safeguarding standards.
In this crucial role, you will ensure every placement delivers exceptional care in line with individual care plans, risk assessments, and regulatory requirements. You will support and develop teams, lead on quality audits and safeguarding issues, and build strong relationships with clients and professionals.
Key Responsibilities:
- Ensure placements follow care plans, risk assessments, and safeguarding protocols
- Conduct staff supervisions, visits, and spot checks to maintain high standards
- Support the implementation of quality assurance frameworks
- Act as the lead for safeguarding concerns, escalating where appropriate
- Provide training, guidance, and ongoing support to staff
- Liaise with local authorities and other professionals to meet care objectives
- Champion best practice in children's residential care
What We Are Looking For:
- Experience: Minimum 2 years' experience as a Deputy or Registered Manager in a children's residential care setting
- Qualifications: Level 5 in Leadership & Management (or working towards)
- Regulatory Knowledge: Strong understanding of Ofsted or Care Inspectorate Wales standards
- Leadership: Confident managing teams, problem-solving, and ensuring compliance
- IT Skills: Comfortable using systems to manage data, reports, and communications
- Values-Driven: Committed to safeguarding, inclusion, and improving outcomes for children
Why Join Us?
- Be part of a passionate and supportive team making a real difference
- Opportunity to influence care quality and staff development across multiple regions
- Career progression within a growing and dynamic organisation
- Competitive salary and a benefits package that recognises your expertise
If you are ready to step into a rewarding role where your leadership and care expertise will have a lasting impact on children's lives, apply today!
Quality Service Manager employer: Prospero Group
Contact Detail:
Prospero Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Service Manager
✨Tip Number 1
Familiarise yourself with the latest Ofsted and Care Inspectorate Wales standards. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to maintaining high-quality care.
✨Tip Number 2
Network with professionals in the health and social care sector, especially those involved in children's residential care. Attend relevant workshops or seminars to build connections and gain insights that could be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved care outcomes in previous roles. Highlighting your hands-on experience with quality audits and staff development will set you apart from other candidates.
✨Tip Number 4
Showcase your leadership skills by discussing how you've successfully managed teams and resolved conflicts in the past. Being able to articulate your approach to team management will resonate well with our values-driven culture.
We think you need these skills to ace Quality Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Deputy or Registered Manager in children's residential care. Emphasise your leadership skills, regulatory knowledge, and any relevant qualifications, such as your Level 5 in Leadership & Management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving outcomes for young people. Mention specific examples of how you've championed best practices in care and your commitment to safeguarding and inclusion.
Highlight Relevant Experience: In your application, clearly outline your experience with quality assurance frameworks and staff development. Discuss your familiarity with Ofsted or Care Inspectorate Wales standards and how you've implemented these in previous roles.
Showcase Your Values: Demonstrate your values-driven approach by discussing how you have positively impacted the lives of children in your care. Share anecdotes that reflect your commitment to safeguarding and improving care standards.
How to prepare for a job interview at Prospero Group
✨Showcase Your Experience
Be prepared to discuss your previous roles as a Deputy or Registered Manager in children's residential care. Highlight specific examples of how you've improved outcomes for young people and maintained high standards of care.
✨Demonstrate Regulatory Knowledge
Familiarise yourself with Ofsted and Care Inspectorate Wales standards. Be ready to explain how you ensure compliance with these regulations in your previous roles, as this will show your understanding of the regulatory landscape.
✨Emphasise Leadership Skills
Prepare to discuss your leadership style and how you manage teams effectively. Share examples of how you've supported staff development and handled challenges, showcasing your problem-solving abilities.
✨Express Your Values
Articulate your commitment to safeguarding, inclusion, and improving outcomes for children. This role is values-driven, so demonstrating your alignment with these principles will resonate well with the interviewers.
