Care Coordinator Make a Difference Every Day Are you an experienced Care Coordinator, Senior Support Worker or Team Leader looking for your next challenge? At Banquo Ltd., we're passionate about delivering high-quality, person-centred care and support that empowers children, young people and adults to live fulfilling, independent lives. We're looking for a dedicated and organised Coordinator to join our growing team and play a vital role in ensuring the safe, effective and consistent delivery of our services. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to achieving outstanding outcomes for the people we support. About the Role As a Coordinator, you will work closely with the Registered Manager and operational teams to ensure care and support services are delivered safely, efficiently and in line with individual needs. You'll be responsible for coordinating rotas, supporting staff, maintaining service continuity, managing operational challenges and ensuring our service users receive the very best support. This role combines people management, workforce planning, quality assurance and service coordination, making it ideal for someone who enjoys both operational responsibility and relationship building. What You'll Be Doing Care & Support Coordination Coordinating day-to-day delivery of care and support services Ensuring care packages are delivered safely and consistently Responding to service changes, absences and operational challenges Supporting the smooth onboarding of new service users Promoting continuity of care through effective staff matching Workforce Planning & Rotas Creating and maintaining effective staff rotas Coordinating planned and emergency cover Monitoring staffing levels and escalating concerns Matching staff skills, training and experience to service user needs Working collaboratively to identify recruitment requirements Supporting Quality & Compliance Monitoring care records and documentation Supporting care planning, reviews and risk assessments Participating in service audits and quality checks Contributing to CQC compliance and inspection readiness Promoting best practice and continuous improvement Safeguarding & Risk Management Supporting safe practice across services Identifying and escalating safeguarding concerns Supporting incident management and learning Promoting a positive, person-centred and rights-based culture Staff Support Acting as a key point of contact for care and support teams Supporting induction and onboarding of new staff Providing guidance, feedback and operational support Encouraging high standards of professionalism and service delivery About You We're looking for someone who is organised, proactive and passionate about delivering excellent care. You will have: Level 3 Diploma in Health & Social Care (or equivalent) Experience within health and social care, homecare, supported living or community services Experience coordinating staff, rotas, schedules or care delivery Strong understanding of safeguarding and person-centred practice Excellent communication and organisational skills Confidence using digital systems and electronic records The ability to work flexibly across 5 days out of 7 A willingness to participate in the out-of-hours management on-call rota We'd Love to See Experience in a Care Coordinator, Senior Support Worker, Team Leader or similar role Experience working with people with learning disabilities, autism, mental health needs or complex support requirements Knowledge of CQC standards and regulated care services Experience using care management systems such as Nourish or similar platforms Previous on-call or senior operational responsibility Why Join Banquo Ltd.? At Banquo Ltd., our people are at the heart of everything we do. We offer a supportive and collaborative environment where you'll have the opportunity to develop professionally while making a genuine difference in people's lives. What We Offer Full-time permanent role Structured induction and training programme Six-month supported development and competency programme Ongoing learning and development opportunities Supportive leadership team Opportunity to progress within a growing organisation Meaningful work that positively impacts lives every day Our Values We're looking for people who demonstrate: Compassion Integrity Accountability Respect Professionalism Resilience A commitment to safeguarding and quality careIf you're passionate about delivering outstanding support and want to be part of an organisation that values people, quality and positive outcomes, we'd love to hear from you. Apply today and help us make a lasting difference IND-INT
Care Coordinator employer: Prospero Group
At Prospero Group, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment in the heart of Greater London. Our commitment to employee growth is reflected in our comprehensive training programmes and leadership development opportunities, ensuring that you can thrive in your role as Head of Care Services. Join us to make a meaningful impact while enjoying a positive workplace culture that values your contributions and promotes excellence in care services.
