At a Glance
- Tasks: Manage Salesforce administration, create workflows, and train users for optimal system use.
- Company: Join Prospero Group, a leading recruitment provider with a people-first culture.
- Benefits: Enjoy competitive salary, professional development, and hybrid working options.
- Other info: Be part of a dynamic team that values innovation and social purpose.
- Why this job: Make a real impact by transforming how we work and serve communities.
- Qualifications: 3+ years of Salesforce admin experience and strong training skills required.
About Prospero Group
Prospero Group is a leading recruitment and workforce solutions provider, specialising across education, health & social care, and technical sectors. With a strong reputation built on integrity, collaboration, and excellence, we pride ourselves on connecting people with purpose - helping organisations grow and individuals thrive. Our culture is supportive, ambitious, and people-first; we empower our teams and invest in technology to deliver outstanding service to our clients and candidates.
About the Role
As Prospero Group continues to grow, we are embarking on an exciting migration to Salesforce as our core CRM platform. We're looking for a proactive and detail-oriented Salesforce Specialist to help facilitate this implementation and ensure the system delivers maximum value across the business.
You'll play a key role in configuring workflows, creating reports, and training end users to make Salesforce an efficient, user-friendly, and scale-able tool for our teams.
Key Responsibilities
- Manage general system administration within Salesforce.
- Create and maintain workflows for both the front end and back end.
- Develop custom reports and dashboards tailored to business needs.
- Train end users and provide ongoing system support.
- Collaborate with internal stakeholders to ensure smooth data migration and system adoption.
- Work closely with technical and non-technical teams to implement process improvements.
Must-Haves
- Proven experience with Salesforce administration (3 years+ preferred).
- Experience managing user accounts, profiles, roles, and permissions.
- Strong understanding of workflow management and report creation.
- Skilled in customisation and configuration (objects, fields, flows, layouts, etc.).
- Confident training users and translating technical details into practical guidance.
- Holds a Salesforce Admin Certification (or equivalent).
Nice-to-Haves
- Experience in business analysis or process improvement.
- Previous work with 3B Systems.
- Familiarity with Salesforce integrations such as Form Assembly, Zapier, or data tools like Dataloader and XL Connector.
- Experience within education or non-profit sectors.
Why Join Prospero?
- Be part of a dynamic, growing organisation with a strong social purpose.
- Opportunities for professional development and Salesforce certification support.
- Collaborative, supportive culture where innovation is encouraged.
- Competitive salary, benefits, and hybrid working options.
Ready to make an impact? Apply today and join a forward-thinking company where your Salesforce expertise will help transform how we work and serve our communities.
Salesforce Support Sepcialist in City of London employer: Prospero Group Internal
Prospero Group Internal is dedicated to making a difference in the lives of students and teachers alike. With a strong focus on professional development and a supportive work culture, employees are empowered to thrive in their roles. The company's commitment to quality and professionalism sets it apart as an employer of choice in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Support Sepcialist in City of London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Prospero Group Internal or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Prospero Group Internal.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Prospero Group Internal.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Prospero Group Internal that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Salesforce Support Sepcialist in City of London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Prospero Group Internal.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Prospero Group Internal and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Prospero Group Internal
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Prospero Group Internal uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
