At a Glance
- Tasks: Lead and oversee specialist supported living services, ensuring high-quality support for individuals with complex needs.
- Company: Dynamic provider focused on health, social care, and wellbeing in Gloucester.
- Benefits: Competitive pay, award-winning training, discounts, free counselling, and 33 days holiday.
- Other info: Join a diverse team committed to transforming lives and promoting inclusivity.
- Why this job: Make a meaningful impact while developing your career in a supportive environment.
- Qualifications: Leadership experience in social care, understanding of person-centred care, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Shift Patterns Monday–Friday, 9am–5pm, with an expectation of flexibility to meet the needs of the service. Evening and weekend work may be required.
Prosperity Care & Wellbeing is a dynamic and innovative provider looking at the 8 principles of wellbeing for health, social care and wellbeing services based in the centre of Gloucester. Everyone wants a purposeful job - to do something meaningful. At Prosperity Care & Wellbeing we can give you that. You will have the opportunity to develop your career and experience personal growth and fulfilment as well as being integral in developing the culture of the business.
As a Service Manager, you will be responsible for the day-to-day leadership and oversight of our specialist supported living services. You will support individuals with complex needs, including challenging behaviour, and Positive Behaviour Support (PBS). Our services operate within structured and, where necessary, restrictive environments to ensure safety, stability, and wellbeing for both individuals and staff. You will ensure these environments are therapeutic, proportionate, and legally compliant, balancing risk management with dignity, choice, and person-centred care. You will lead teams to deliver consistent, high-quality support, embedding PBS approaches, maintaining clear routines, and ensuring restrictive practices are used appropriately, reviewed regularly, and only when necessary. Safeguarding, quality assurance, and staff development will be central to your role, alongside creating environments where individuals can live safely, meaningfully, and with respect.
What we are looking for in a Service Manager:
- Proven experience in a leadership role within the supported living or social care sector.
- Experience of working in Specialist or equivalent services.
- Experience of working in or knowledge of the Mental Health Act.
- A deep understanding of person-centred care and a commitment to upholding the dignity and rights for the people we support.
- Ability to work in high pressured and physically challenging environments.
- Excellent organisational, communication, and problem-solving skills.
- A full UK manual licence (held for 1+ year) and access to a vehicle for community visits.
- Knowledge of CQC regulations and experience of implementing this in service.
- Level 5 Health and Social care/equivalent or willing to work towards.
What we offer:
- A competitive rate of pay and access to a wide range of rewards and benefits.
- Award‑winning training and a full induction.
- Access to Perkbox - discounts, wellbeing support and employee rewards.
- Free online counselling and GP services.
- Discounted gym membership (The Gym, Gloucester Quays).
- Free MiPermit parking across Gloucestershire.
- Enhanced DBS check paid for by us.
- 33 days holiday including bank holidays.
- Enhanced Sick pay.
As an equal opportunities employer, we encourage applications from diverse individuals. We believe that diverse talent makes us stronger – we’re an accessible place to work. We're driven by inclusivity and celebrate individuality.
Service Manager (Specialist Service) in Gloucester employer: Prosperity Care & Wellbeing
Prosperity Care & Wellbeing is an exceptional employer located in the heart of Gloucester, dedicated to providing meaningful and impactful work in the health and social care sector. With a strong emphasis on employee growth, award-winning training, and a supportive work culture, we empower our staff to thrive while making a difference in the lives of individuals with complex needs. Our commitment to inclusivity and wellbeing, alongside competitive benefits such as enhanced sick pay and free counselling services, makes us a truly rewarding place to build your career.
Contact Details:
Prosperity Care & Wellbeing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager (Specialist Service) in Gloucester
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Prosperity Care & Wellbeing.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Prosperity Care & Wellbeing!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Prosperity Care & Wellbeing, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Prosperity Care & Wellbeing or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager (Specialist Service) in Gloucester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Prosperity Care & Wellbeing:Before hitting send, make sure to tailor your application specifically to Prosperity Care & Wellbeing! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Prosperity Care & Wellbeing
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
