At a Glance
- Tasks: Lead and support mental health services, making a real difference in people's lives.
- Company: Award-winning organisation dedicated to person-centred care for vulnerable adults.
- Benefits: Competitive pay, flexible working, free counselling, gym discounts, and 33 days holiday.
- Other info: Join a diverse team committed to making a positive impact.
- Why this job: Transform lives while advancing your career in a supportive and inclusive environment.
- Qualifications: Experience in mental health support and strong leadership skills required.
Are you ready to make a genuine difference in people’s lives while advancing your career with an award‑winning organisation? At Prosperity Care & Wellbeing, we’re passionate about delivering outstanding, person‑centred care to vulnerable adults with complex needs. Our work changes lives - and we’re proud to be recognised for it.
As a Service Manager, you will oversee the day‑to‑day delivery of our mental health supported living services, supporting individuals with complex mental health needs, including dual diagnosis (drug and alcohol use), suicidal ideation, and behaviours that challenge. You will provide strong, compassionate leadership to ensure services are safe, therapeutic, and recovery focused. You will support the development and implementation of person‑centred, evidence‑based care and risk management plans, ensuring full CQC compliance. Working closely with staff teams, families, and external professionals, you will promote effective communication and positive outcomes.
Experience within mental health or dual‑diagnosis services is highly desirable.
What we are looking for in a Service Manager:
- Experience supporting individuals with mental health conditions
- Strong understanding of mental health recovery and risk
- Experience of working with a trauma informed approach
- Risk management and care planning expertise, including developing risk assessments and support plans
- Strong leadership and team development skills, capable of motivating and coaching staff across multiple services
- Thorough knowledge of relevant legislation, including the Mental Capacity Act, Mental Health Act, and CQC standards
- Excellent communication and organisational skills, building positive relationships with service users, families, and stakeholders while managing multiple priorities
- Hold a full UK driving licence and able to work across locations as required
- Experience of working with individuals with dual/complex diagnoses including learning disabilities and autism desirable not essential
What we offer:
- A competitive rate of pay and access to a wide range of rewards and benefits
- A thorough induction and ongoing training
- Access to Vivup for lifestyle savings, cycle‑to‑work, electronics scheme, and more
- Free online counselling and GP services
- Discounted gym membership (The Gym, Gloucester Quays)
- Free parking and flexible working options
- Enhanced DBS check paid for by us
- 33 days holiday including bank holidays
- Enhanced Sick pay
If you would like to know more about this position, please call our team on 0330 320 9144.
As an equal opportunities’ employer, we encourage applications from diverse individuals. We believe that diverse talent makes us stronger – we’re an accessible place to work. We're driven by inclusivity and celebrate individuality. We are committed to safeguarding and promoting the welfare of adults with care and support needs and expect all staff and volunteers to share this commitment. This post is subject to a DBS check.
Service Manager – Mental Health Lead in Gloucester employer: Prosperity Care & Wellbeing
Turning Point is an exceptional employer dedicated to providing high-quality, person-centred support in the vibrant communities of Cheltenham. With a strong focus on employee growth and development, we offer comprehensive training and career advancement opportunities, fostering a supportive work culture that values every team member's contribution. Join us to make a meaningful impact while enjoying competitive pay and the chance to work in a rewarding environment.
Contact Details:
Prosperity Care & Wellbeing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager – Mental Health Lead in Gloucester
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at Prosperity Care & Wellbeing. Plus, showing your passion for the field in person can leave a lasting impression.
✨Utilise Online Platforms Tailored to Counselling
Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.
✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like Prosperity Care & Wellbeing.
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Prosperity Care & Wellbeing:Take some time to research Prosperity Care & Wellbeing and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Prosperity Care & Wellbeing
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Prosperity Care & Wellbeing's values and approach.
