Service Manager – Mental Health Lead in Gloucester

Service Manager – Mental Health Lead in Gloucester

Gloucester Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead mental health services, supporting individuals with complex needs and promoting recovery-focused care.
  • Company: Join Prosperity Care & Wellbeing, an award-winning organisation dedicated to transforming lives.
  • Benefits: Competitive pay, flexible working, free counselling, gym discounts, and 33 days holiday.
  • Other info: Diversity and inclusion are at our core; we celebrate individuality and promote a supportive environment.
  • Why this job: Make a genuine difference in people's lives while advancing your career in mental health.
  • Qualifications: Experience in mental health support and strong leadership skills are essential.

The predicted salary is between 31500 - 38500 £ per year.

Location: Gloucestershire

Contract: 40 Hours

Shift Patterns: Mon – Sun 40 hours per week – alternative weekends

On Call: 1st in line and 1 week out of 5

Pay rate: £37,000

Are you ready to make a genuine difference in people’s lives while advancing your career with an award-winning organisation? At Prosperity Care & Wellbeing, we’re passionate about delivering outstanding, person-centred care to vulnerable adults with complex needs. Our work changes lives - and we’re proud to be recognised for it.

As a Service Manager, you will oversee the day‑to‑day delivery of our mental health supported living services, supporting individuals with complex mental health needs, including dual diagnosis (drug and alcohol use), suicidal ideation, and behaviours that challenge. You will provide strong, compassionate leadership to ensure services are safe, therapeutic, and recovery focused. You will support the development and implementation of person‑centred, evidence‑based care and risk management plans, ensuring full CQC compliance. Working closely with staff teams, families, and external professionals, you will promote effective communication and positive outcomes. Experience within mental health or dual‑diagnosis services is highly desirable.

What we are looking for in a Service Manager:

  • Experience supporting individuals with mental health conditions
  • Strong understanding of mental health recovery and risk
  • Experience of working with a trauma informed approach
  • Risk management and care planning expertise, including developing risk assessments and support plans
  • Strong leadership and team development skills, capable of motivating and coaching staff across multiple services
  • Thorough knowledge of relevant legislation, including the Mental Capacity Act, Mental Health Act, and CQC standards
  • Excellent communication and organizational skills, building positive relationships with service users, families, and stakeholders while managing multiple priorities
  • Hold a full UK driving licence and able to work across locations as required
  • Experience of working with individuals with dual/complex diagnoses including learning disabilities and autism desirable not essential

What we offer?

  • A thorough induction and ongoing training
  • Access to Vivup for lifestyle savings, cycle-to-work, electronics scheme, and more
  • Free online counselling and GP services
  • Discounted gym membership (The Gym, Gloucester Quays)
  • Free parking and flexible working options
  • Enhanced DBS check paid for by us
  • 33 days holiday including bank holidays
  • Enhanced Sick pay
  • Equal opportunities
  • Winners of Diversity and Inclusion Award 2023!

As an equal opportunities’ employer, we encourage applications from diverse individuals. We believe that diverse talent makes us stronger – we’re an accessible place to work. We're driven by inclusivity and celebrate individuality. We are committed to safeguarding and promoting the welfare of adults with care and support needs and expect all staff and volunteers to share this commitment. This post is subject to a DBS check.

Service Manager – Mental Health Lead in Gloucester employer: Prosperity Care and Wellbeing Ltd

At Prosperity Care & Wellbeing, we pride ourselves on being an award-winning care provider that not only delivers exceptional support to individuals with complex needs but also prioritises the wellbeing and development of our staff. With a strong commitment to diversity and inclusion, we offer comprehensive training, clear career progression opportunities, and a supportive work culture that empowers our employees to make a meaningful impact in the lives of those we serve. Join us in Gloucester and be part of a team that is recognised as one of the best places to work in the region.

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Contact Details:

Prosperity Care and Wellbeing Ltd Recruitment Team

We think you need these skills to ace Service Manager – Mental Health Lead in Gloucester

Leadership Skills
Empathy
Resilience
Risk Management
Care Planning
Mental Health Knowledge
Trauma-Informed Approach