At a Glance
- Tasks: Lead a team to provide vital support for individuals facing homelessness in Tonbridge.
- Company: Join Porchlight, a compassionate organisation dedicated to tackling homelessness and poverty.
- Benefits: Full-time role with flexible working options and a chance to make a real difference.
- Other info: Diverse and inclusive workplace welcoming candidates from all backgrounds.
- Why this job: Be a key player in transforming lives and helping people regain their independence.
- Qualifications: Experience in managing services for vulnerable individuals and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client was founded to help people facing the devastating effects of homelessness. Today, they also tackle the causes and consequences of poverty and inequality. The organisation works with around 6000 individuals and families across Kent every year, helping people to reach their full potential by breaking down the barriers to housing, mental and physical health, work, education, financial independence or daily living skills. Prospectus are proud to be supporting Porchlight in the recruitment of a new Service Manager for one of their small, low‑medium needs supported housing services in Tonbridge.
Responsibilities
- As Service Manager you will oversee the day‑to‑day delivery of one of the organisation’s small homeless services in Tonbridge; this service provides intensive, trauma‑informed support to those who are sleeping rough or have experienced homelessness and require additional support to sustain accommodation and rebuild their independence.
- This is a hands‑on, operational role managing a team of frontline staff who provide practical, trauma‑informed support.
- You’ll work closely with the Area Manager to make sure the service is safe, effective, high quality, and responsive to the needs and experiences of the people the organisation supports.
- You will be responsible for managing and supporting your team to deliver practical and emotional support needed to overcome the trauma of sleeping on the streets, providing housing‑related support across both the organisation and other accommodation in the Tonbridge and Tunbridge Wells areas.
Qualifications
- Demonstrable experience overseeing services, projects or contracts aimed at supporting vulnerable people.
- Experience collaborating and working with multiple partner organisations, and demonstrable experience making autonomous decisions to manage teams (e.g., capacity planning, adapting models to meet service needs).
- A skilled communicator, confident working in partnership with a range of sector‑wide agencies, and passionate about delivering high quality services for vulnerable people.
Employment Details
This is a full‑time role that will be based mostly onsite, with some home‑working.
Equal Opportunity
We welcome candidates from a diverse range of backgrounds. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance, please reach out directly to Victoria Savva at Prospectus.
Service Manager in Tonbridge employer: Prospectus
Our Client is an exceptional employer, offering a dynamic and inclusive work culture that prioritises innovation and collaboration in the humanitarian sector. With a strong commitment to employee growth, the organisation provides ample opportunities for professional development and leadership within a supportive team environment. Located in London, the role of Partnerships Manager not only allows you to make a meaningful impact on global crisis response but also offers the flexibility of a hybrid working model, ensuring a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Tonbridge
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Prospectus.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Prospectus.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Prospectus.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Prospectus. Apply directly through us to stand out!
We think you need these skills to ace Service Manager in Tonbridge
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Prospectus. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Service Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Prospectus
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Prospectus. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
