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- Tasks: Support the team in engaging with supporters and managing relationships.
- Company: Join a passionate charity dedicated to improving eye health through innovative fundraising.
- Benefits: Enjoy a hybrid work model, competitive salary, and a supportive team environment.
- Why this job: Make a real impact on people's lives while developing your skills in a meaningful role.
- Qualifications: Experience in supporter relations or fundraising is essential; charity or marketing background preferred.
- Other info: Part-time role with flexible hours; all backgrounds are encouraged to apply.
The predicted salary is between 29000 - 34000 £ per year.
Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement officer, and Prospectus is leading the search.
Supporter relations and engagement officer
Part time, 22.5 hours per week
Permanent
Hybrid
£36,403-£42,470 FTE
The supporter relations and engagement officer supports the supporter relations and engagement manager in delivering the charity's strategy, helping to drive all aspects of supporter relations, engagement, and stewardship to strengthen relationships with stakeholders. They contribute to purposeful engagement with diverse supporter groups and ensure exemplary thanks and stewardship across all giving channels, including regular donations, fundraising events, gifts in wills, and major giving. With strong interpersonal skills and a passion for the cause, they provide expert supporter care and line-manage two fundraising assistants to ensure stakeholder communications are timely, impactful, and engaging.
The selected candidate will have significant experience of working with supporters and donors and will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have proven events planning or management experience and will have previously worked in a charity or marketing/ membership organisation. You do not need line management experience for this role.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at .
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Supporter relations and engagement officer employer: Prospectus
Contact Detail:
Prospectus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supporter relations and engagement officer
✨Tip Number 1
Research the charity's mission and recent projects. Understanding their goals and how they engage with supporters will help you tailor your conversations and demonstrate your genuine interest in their work during interviews.
✨Tip Number 2
Network with current or former employees of the organisation. They can provide valuable insights into the company culture and expectations, which can help you align your approach when discussing your fit for the role.
✨Tip Number 3
Prepare examples of your past experiences that showcase your interpersonal skills and ability to manage supporter relationships. Be ready to discuss specific situations where you successfully engaged with donors or organised events.
✨Tip Number 4
Familiarise yourself with the latest trends in fundraising and supporter engagement. Being knowledgeable about innovative strategies can set you apart and show that you're proactive about contributing to the charity's growth.
We think you need these skills to ace Supporter relations and engagement officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the supporter relations and engagement officer position. This will help you tailor your application to highlight relevant experiences.
Craft a Tailored CV: Ensure your CV reflects your experience in supporter relations, fundraising, and events management. Use specific examples that demonstrate your interpersonal skills and passion for eye health or similar causes.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation's mission. Highlight your relevant experience and how it aligns with their goals, particularly in engaging diverse supporter groups.
Follow Up: After submitting your CV, consider following up with a polite email to express your continued interest in the position. This shows initiative and can help keep your application top of mind.
How to prepare for a job interview at Prospectus
✨Show Your Passion for Eye Health
Make sure to express your genuine interest in the cause during the interview. Share any personal experiences or motivations that drive your passion for eye health and how it aligns with the charity's mission.
✨Demonstrate Your Interpersonal Skills
As the role involves engaging with diverse supporter groups, highlight your strong interpersonal skills. Prepare examples of how you've successfully built relationships with supporters or stakeholders in previous roles.
✨Prepare for Questions on Fundraising Experience
Be ready to discuss your experience with fundraising programmes. Think about specific events you’ve planned or managed, and be prepared to explain your approach to engaging supporters and ensuring their satisfaction.
✨Understand the Charity's Strategy
Research the charity's current strategies and initiatives. Being knowledgeable about their goals will allow you to tailor your responses and demonstrate how you can contribute to their mission effectively.
