At a Glance
- Tasks: Assist with donation processing and manage supporter records for a leading charity.
- Company: Well-established international charity making a real difference.
- Benefits: Competitive hourly rate, holiday pay, and hybrid working model.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a mission-driven team and help support vital charitable work.
- Qualifications: Experience in not-for-profit roles and strong organisational skills required.
The predicted salary is between 28750 - 28750 € per year.
Location: Central London, hybrid (2 days per week in office, including Tuesday)
Contract: Temporary, 2 to 3 months
Hours: Full-time (35 hours per week)
Salary: £15.98 per hour (+ holiday) (£28,750 salaried equivalent)
Start Date: ASAP
Prospectus is proud to be supporting our client, a well established international charity, in their search for a temporary Supporter Income Coordinator to assist with donation processing.
Responsibilities:
- Support the administration of Direct Debits, including monthly processing and data file management
- Process donations from a variety of sources, including online platforms, credit cards, payroll giving and bank transfers
- Manage Gift Aid processes, including creating declarations and supporting related administration
- Reconcile income and ensure accurate financial records are maintained
- Maintain and update supporter records, ensuring data accuracy and compliance with data governance requirements
- Resolve issues with supporter records and liaise with internal teams and external agencies where needed
- Carry out quality assurance checks and support audit processes
- Maintain organised filing systems and documentation
- Support testing of new systems and processes
- Work collaboratively with colleagues to deliver a smooth and efficient supporter journey
Requirements:
- Recent, relevant experience in a similar role in a not-for-profit organisation, with a good working knowledge of database and CRM systems
- Familiarity with Microsoft products, especially Excel
- High level of organisation and attention to detail, with the ability to manage priorities and deadlines
- Excellent interpersonal and communication skills, with the ability to build strong internal and external stakeholder relationships
- Collaborative and proactive approach
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you’re interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Supporter Income Coordinator in London employer: Prospectus
Join a well-established international charity in the heart of Central London, where you will play a vital role in supporting the administration of donations and enhancing the supporter experience. With a collaborative work culture and a commitment to employee growth, this temporary position offers valuable exposure to the not-for-profit sector, alongside competitive pay and the flexibility of a hybrid working model. Be part of a team that values diversity and inclusivity, ensuring that every voice is heard and every contribution is recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Income Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the hunt for a Supporter Income Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation's mission and values. When you know what they stand for, you can tailor your answers to show how your skills and experience align with their goals. Plus, it shows you're genuinely interested!
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you get comfortable talking about your experience with donation processing and data management, which are key for the Supporter Income Coordinator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way, so take advantage of that and get your CV in ASAP!
We think you need these skills to ace Supporter Income Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Supporter Income Coordinator role. Highlight your relevant experience in donation processing and data management, and don’t forget to mention your familiarity with CRM systems!
Show Off Your Skills:We want to see your organisational skills shine! Use specific examples to demonstrate how you've managed priorities and deadlines in previous roles. This will help us understand how you can contribute to a smooth supporter journey.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language and check for any typos or errors before hitting send. A polished application shows attention to detail, which is key for this role!
Apply Early!:Don’t wait around! We review CVs on a rolling basis, so the sooner you apply through our website, the better your chances. Get your application in ASAP to avoid missing out on this fantastic opportunity!
How to prepare for a job interview at Prospectus
✨Know Your Numbers
As a Supporter Income Coordinator, you'll be dealing with financial records and donations. Brush up on your knowledge of financial processes, especially around Direct Debits and Gift Aid. Be ready to discuss how you've managed similar tasks in the past.
✨Showcase Your Organisational Skills
This role requires a high level of organisation and attention to detail. Prepare examples that demonstrate how you've successfully managed priorities and deadlines in previous roles. Use specific instances where your organisational skills made a difference.
✨Familiarise Yourself with CRM Systems
Since the job involves working with database and CRM systems, make sure you can talk about your experience with these tools. If you’ve used specific software, mention it and explain how it helped you in your previous roles.
✨Communicate Effectively
Excellent interpersonal skills are key for this position. Think about times when you've built strong relationships with stakeholders or resolved issues effectively. Practise articulating these experiences clearly, as communication will be crucial in your role.
