At a Glance
- Tasks: Support students through the enrolment process and maintain accurate records.
- Company: A London-based university dedicated to student success.
- Benefits: Competitive hourly rate, holiday pay, and a supportive work environment.
- Other info: Join a collaborative team with opportunities for personal growth.
- Why this job: Make a real difference in students' lives while gaining valuable experience.
- Qualifications: Experience in a similar role and strong communication skills.
The predicted salary is between 19.73 - 19.73 £ per hour.
Location: Central London
Contract: Temporary, until October 2026
Hours: Full-time, 35 hours per week
Salary: £19.73 per hour (+ holiday pay)
Start Date: ASAP
We are delighted to be supporting a London-based university in their search for a temporary Student Enrolment Administrator. This is an exciting opportunity for a highly organised and proactive higher education professional to play an impactful role supporting students at the start of their journey.
Key Responsibilities:
- Support the end-to-end student enrolment process, including admissions-to-enrolment checks, registration, and status changes (e.g., deferrals, interruptions, withdrawals).
- Maintain accurate student records on the student information system (SIS), ensuring data quality, completeness, and compliance with internal procedures.
- Process and verify student documentation (e.g., ID, eligibility evidence, funding paperwork), escalating any missing or complex cases appropriately.
- Respond to student, academic, and departmental queries by phone/email, providing clear guidance on registration, timetables, modules, and key deadlines.
- Coordinate with internal teams (Admissions, Finance, Student Support, academic departments) to resolve enrolment issues and ensure a smooth student journey.
- Produce routine reports and updates for colleagues, supporting monitoring of enrolment activity, compliance checks, and service KPIs.
- Schedule and support registry-related activities such as enrolment events, induction periods, and key points in the academic cycle.
- Ensure processes align with relevant policies and data protection requirements, handling sensitive information with discretion.
- Contribute to continuous improvement by identifying recurring issues, suggesting process enhancements, and updating templates/guidance notes as needed.
- Provide general administrative support to the Registry/Student Services team, including filing, inbox management, and meeting coordination.
Key Requirements:
- Recent, relevant experience in a similar role within a not-for-profit or charitable organisation.
- Excellent interpersonal and communication skills, with the confidence to build strong stakeholder relationships.
- High level of organisation and attention to detail, with the ability to manage competing priorities and deadlines.
- Collaborative and proactive approach, with the capability to work both independently and in a team.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Student Enrolment Administrator in London employer: Prospectus
Our Client is an exceptional employer, offering a dynamic and inclusive work culture that prioritises innovation and collaboration in the humanitarian sector. With a strong commitment to employee growth, the organisation provides ample opportunities for professional development and leadership within a supportive team environment. Located in London, the role of Partnerships Manager not only allows you to make a meaningful impact on global crisis response but also offers the flexibility of a hybrid working model, ensuring a healthy work-life balance.
