Operations and Grants Officer in London

Prospectus is delighted to be supporting our client with the recruitment of an Operations and Grants Officer. The organisation is a leading nonprofit consultancy that helps mission‑driven organisations scale their social and environmental impact. Working globally, they partner with charities, social enterprises and funders to design and implement effective strategies that enable proven solutions to grow sustainably and reach many more people.

This role is available on a permanent and full-time basis. The salary is £32,000 per annum. This is a hybrid role where you will attend the Southwark office in London two days a week.

As the Operations and Grants Officer, you report to the Director of Finance and Operations and provide administrative support across the organisation. You will:

• Schedule meetings, manage calendars, coordinate travel, maintain software subscriptions, and support the Board of Trustees and Leadership Team.
• Help plan and deliver key events, while working with external suppliers to ensure smooth delivery within budget.
• Support with recruitment and onboarding processes.
• Manage key project documentation, maintain accurate filing, and update data using Salesforce CRM.
• Support with grants administration, including gathering and checking due‑diligence materials, preparing approval packs, tracking deadlines, maintaining grant documentation, and contributing to the ongoing improvement of grant making systems and processes.

To be successful within this role, you will be a proactive individual, with strong organisational and time management abilities. You will have:

• Experience in managing administrative processes.
• Experience managing calendars, inboxes and scheduling.
• Proficiency in coordinating events and logistics.
• Excellent attention to detail for maintaining accurate records and managing workflows.
• Confidence using digital tools and systems and a willingness to learn new systems quickly.
• A strong communication skill set with experience liaising with a variety of stakeholders.

Experience working in the charity sector and/or in grant-making administration is desirable but not essential. Other desirable experience includes:

• Familiarity with office management processes and procedures.
• Experience using Salesforce or a similar CRM system.
• Experience in supporting the design and implementation of new processes and procedures.

To apply, please submit your CV, outlining your relevant experience and skills, along with a separate document responding to the three application questions below. Please answer each question clearly and concisely, using specific examples from your experience.

Application questions:

• Tell us about a time when you were responsible for coordinating a significant event or meeting. Describe what the situation was, what steps you took to manage the process, and anything you would do differently next time. Think about how you managed any competing priorities or logistical complications.
• Tell us about a period when you were simultaneously managing administrative responsibilities across several different projects or teams. How did you prioritise, and can you give a specific example of a moment when you had to make a difficult call about what to focus on?
• Give an example of a time you managed a process involving important information that required input from multiple people. How did you track progress, ensure nothing fell through the cracks and approach communication with stakeholders?

Please note, it is a 250 word limit per answer. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.