At a Glance
- Tasks: Onboard new members and manage membership records with precision.
- Company: Join a dynamic trade union and membership organisation in West London.
- Benefits: Earn £20 per hour, enjoy hybrid work, and gain valuable experience.
- Other info: Opportunity for professional growth in a supportive environment.
- Why this job: Make a difference by supporting member engagement and retention initiatives.
- Qualifications: Experience in membership administration and strong communication skills required.
Location: West London, hybrid (Wednesday and Thursday on site)
Contract: Temporary, 3 to 6 months
Hours: Full-time, 35 hours per week
Salary: £20 per hour (+ holiday) (circa £36,500 salaried equivalent)
Start Date: ASAP
Prospectus is proud to be partnering with our client, a trade union and membership organisation, in their search for a temporary Membership Secretary. The role will support with general membership administration, be the first point of contact for any membership queries, and manage the onboarding of new members.
Responsibilities:
- Onboard new members, ensuring accuracy and compliance with processes
- Maintain and update membership records with a high level of accuracy
- Respond to member enquiries via phone and email, delivering a professional and personalised service
- Proactively encourage members to keep their details up to date
- Support initiatives to grow membership and improve retention
- Work closely with Company Councils to share updates and coordinate engagement activity
- Contribute to membership engagement campaigns and projects
Requirements:
- Recent, relevant experience in a similar role within a comparable organisation (such as trade union, membership, not-for-profit)
- Exceptional attention to detail, with confidence managing competing priorities and meeting deadlines
- Strong written and verbal communication skills, with the ability to build strong internal and external stakeholder relationships
- A proactive, collaborative, and adaptable approach
CVs will be reviewed on a rolling basis so, if you're interested in the opportunity, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Membership Secretary in London employer: Prospectus
Joining our client as a Membership Secretary in West London offers a unique opportunity to be part of a dedicated trade union and membership organisation that values its employees. With a supportive work culture, flexible hybrid working arrangements, and a commitment to professional development, this role not only allows you to make a meaningful impact on member engagement but also fosters personal growth within a collaborative environment. Enjoy competitive pay and the chance to contribute to initiatives that enhance member experience while working in a vibrant community-focused setting.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Secretary in London
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Prospectus!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Prospectus that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Membership Secretary in London
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Prospectus. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Prospectus.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Prospectus!
How to prepare for a job interview at Prospectus
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Prospectus resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Membership Secretary position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
