At a Glance
- Tasks: Support vulnerable individuals with housing and emotional needs while managing a caseload.
- Company: Prospectus, dedicated to making a difference in the community.
- Benefits: Competitive pay, flexible hours, and the chance to make a real impact.
- Other info: Opportunity for personal growth and to work collaboratively with various agencies.
- Why this job: Join a mission-driven team and help prevent homelessness in your community.
- Qualifications: Experience in housing support and strong communication skills required.
The predicted salary is between 40000 - 42000 £ per year.
Location: Maidstone
Contract: Temporary, 3 months
Hours: Full-time, 37 hours per week
Salary: 20 per hour, plus holiday
Start Date: ASAP
Prospectus is proud to be supporting our client in their search for a temporary Homelessness Support Officer. Please note this role will require an enhanced DBS check due to the need to work closely with vulnerable adults. You will also require a valid driving licence and access to your own vehicle.
Responsibilities:
- Manage a caseload of clients, delivering effective support, needs assessments, and support plans
- Provide practical and emotional support to vulnerable individuals with complex needs
- Work collaboratively with partner agencies to deliver multi-agency interventions
- Support individuals to access services such as housing, healthcare, education, and employment
- Carry out risk assessments and develop “staying safe” plans
- Help prevent and reduce rough sleeping and homelessness across the borough
- Maintain accurate case records and contribute to service performance targets
- Participate in out-of-hours work, including evenings, weekends, and on-call rota
Requirements:
- Recent, relevant experience working in a housing or homelessness-focused role
- High level of organisation and attention to detail, with the ability to manage priorities and caseloads
- Excellent interpersonal and communication skills, with the ability to build strong stakeholder relationships
- Collaborative, proactive, and empathetic approach
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you’re interested, please apply ASAP with your CV in Word format. At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Accommodation and Support Officer in Kent employer: Prospectus
Prospectus is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and the vulnerable individuals they serve. With a focus on professional development and collaboration, employees have the opportunity to grow their skills while making a meaningful impact in the community of Maidstone. The company values diversity and inclusivity, ensuring that all team members feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation and Support Officer in Kent
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and support sectors. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their approach to supporting vulnerable individuals. This will help you tailor your responses and show that you’re genuinely interested in making a difference.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent interpersonal abilities, consider doing mock interviews with friends or family. Get comfortable discussing your experience and how it relates to the needs of the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way, and applying directly can sometimes give you an edge. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Accommodation and Support Officer in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Accommodation and Support Officer role. Highlight your relevant experience in housing or homelessness support, and don’t forget to showcase those excellent interpersonal skills we’re looking for!
Showcase Your Organisation Skills:Since this role requires a high level of organisation, be sure to mention any experience you have managing caseloads or prioritising tasks. We want to see how you keep everything on track!
Be Personable:In your application, let your personality shine through! We value a collaborative and empathetic approach, so share examples of how you've built strong relationships with clients or stakeholders in the past.
Apply Early!:Remember, CVs are reviewed on a rolling basis, so don’t wait around! Apply ASAP through our website to ensure you don’t miss out on this fantastic opportunity.
How to prepare for a job interview at Prospectus
✨Know Your Stuff
Make sure you understand the role of an Accommodation and Support Officer inside out. Familiarise yourself with the responsibilities listed in the job description, especially around managing caseloads and working with vulnerable individuals. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in housing or homelessness support. Think about times when you've successfully managed a caseload or collaborated with partner agencies. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Your Soft Skills
This role requires excellent interpersonal and communication skills, so be ready to discuss how you've built strong relationships with clients and stakeholders in the past. Highlight your empathetic approach and how it has helped you support individuals with complex needs.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential situations you might encounter as an Accommodation and Support Officer, such as handling a crisis or developing a 'staying safe' plan. Practising your responses can help you feel more prepared and confident.
