Head of Operations

Head of Operations

Redhill Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations in HR, IT, and governance for a local charity.
  • Company: Join a vibrant charity making a difference in East Surrey.
  • Benefits: Enjoy a full-time role with a supportive team and impactful work.
  • Why this job: Be a key player in enhancing service quality and supporting staff goals.
  • Qualifications: Experience in not-for-profit operations and strong communication skills required.
  • Other info: Apply quickly; applications are reviewed on a rolling basis!

The predicted salary is between 36000 - 60000 £ per year.

Prospectus is excited to support a vibrant local charity based in East Surrey in its search for a Head of Operations. This is a full-time, permanent position based in East Surrey, with a requirement to be in the office four days a week.

Reporting to the Chief Executive Officer, the Head of Operations will take the strategic lead on HR, property management and development, IT, governance, and compliance. The postholder will be responsible for developing and overseeing operational policies and practices, ensuring the organisation meets regulatory responsibilities while providing effective systems to support staff and managers in achieving their goals. They will also line-manage staff across IT, HR, and Facilities, driving improvements in systems and ways of working to enhance the charity\’s service quality.

To be successful in this role, you will have experience managing operations in a not-for-profit organisation. You will have knowledge and experience of legal compliance, IT systems, GDPR legislation, and HR. As a proven leader, you will possess excellent communication skills – verbal, interpersonal, and written – with the ability to build relationships at all levels. You will have a proactive, \’can-do\’ attitude and be capable of managing a busy workload in a fast-changing environment. Additionally, you will have an understanding of charity services and best practices in charity governance.

The hiring managers are reviewing applications on a rolling basis, so please submit your CV as soon as possible to ensure you don\’t miss out on this opportunity.

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Head of Operations employer: Prospectus

Prospectus is an exceptional employer, offering a dynamic work environment in East Surrey that fosters collaboration and innovation within the charity sector. With a strong commitment to employee development, we provide ample opportunities for growth and advancement, alongside a supportive culture that values each team member's contributions. Our focus on operational excellence ensures that you will play a pivotal role in enhancing service quality while making a meaningful impact in the community.
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Contact Detail:

Prospectus Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Operations

✨Tip Number 1

Familiarize yourself with the specific challenges and opportunities facing not-for-profit organizations in East Surrey. This local knowledge can help you tailor your approach during interviews and demonstrate your commitment to the community.

✨Tip Number 2

Network with professionals in the charity sector, especially those who have experience in operations management. Engaging with them can provide valuable insights and potentially lead to referrals or recommendations.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed operations in a not-for-profit setting. Highlight your experience with compliance, HR, and IT systems to showcase your qualifications for this role.

✨Tip Number 4

Demonstrate your proactive attitude by suggesting potential improvements or initiatives that could benefit the charity during your interview. This shows that you're not just a fit for the role, but also genuinely invested in the organization's success.

We think you need these skills to ace Head of Operations

Strategic Leadership
HR Management
Property Management
IT Systems Knowledge
Governance and Compliance
Operational Policy Development
Regulatory Knowledge
Staff Management
Communication Skills
Interpersonal Skills
Written Communication
Proactive Attitude
Time Management
Understanding of Charity Services
Best Practices in Charity Governance

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Head of Operations position. Make sure you understand the key responsibilities and required skills, especially in HR, IT, and compliance.

Tailor Your CV: Customize your CV to highlight your relevant experience in managing operations within a not-for-profit organization. Emphasize your knowledge of legal compliance, GDPR legislation, and your leadership skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for charity work and your proactive attitude. Use specific examples from your past experiences to demonstrate how you can contribute to the charity's goals.

Submit Early: Since the hiring managers are reviewing applications on a rolling basis, make sure to submit your application as soon as possible. Double-check all documents for accuracy before hitting send.

How to prepare for a job interview at Prospectus

✨Show Your Passion for Non-Profit Work

Make sure to express your enthusiasm for working in the charity sector. Share specific examples of how your previous experiences align with the mission and values of the organization.

✨Demonstrate Your Leadership Skills

Prepare to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your ability to motivate staff and drive improvements in operations.

✨Be Ready to Discuss Compliance and Governance

Since the role involves legal compliance and governance, be prepared to talk about your knowledge of relevant regulations, such as GDPR, and how you've ensured compliance in previous roles.

✨Prepare Questions for the Interviewers

Have thoughtful questions ready to ask the interviewers about the organization's goals, challenges, and culture. This shows your interest in the role and helps you assess if it's the right fit for you.

Head of Operations
Prospectus
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  • Head of Operations

    Redhill
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-04-05

  • P

    Prospectus

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