At a Glance
- Tasks: Manage student applications and ensure a smooth admissions process.
- Company: Dynamic Higher Education provider in the heart of London.
- Benefits: Competitive pay, supportive environment, and valuable experience.
- Why this job: Join a team that values customer service and makes a difference in students' lives.
- Qualifications: Degree level education and understanding of admissions processes.
- Other info: Opportunity for career growth and to work with diverse teams.
The predicted salary is between 30000 - 42000 Β£ per year.
Location: London
Hours: Full-time (35 hours per week)
Contract: Temporary (up to 3-months)
Rate: Β£16.44 per hour (Β£18.42 including holiday)
Start Date: ASAP
About the Role
A busy Higher Education provider is seeking a proactive and well organised Admissions Officer to support their admissions function on a full-time, onsite basis in Fitzrovia. This role is ideal for someone who enjoys delivering excellent customer service, working with data, and ensuring applicants have a smooth and positive experience throughout the admissions process.
You will be responsible for the accurate and efficient processing of applications across a range of undergraduate and postgraduate programmes. The role involves liaising with internal teams and external bodies, supporting compliance-related processes, and contributing to improvements in systems and procedures.
Key Responsibilities
- Manage the end-to-end administration of student applications
- Provide clear advice and guidance on admissions procedures and entry requirements
- Assess applicant qualifications, eligibility and fee status
- Support international admissions processes, including compliance checks
- Collaborate with recruitment and outreach teams to support conversion activity
- Produce and analyse application-related reports and data
- Supervise junior admissions staff and identify training needs
- Represent the institution at open days, fairs and other recruitment events
What We're Looking For
Essential:
- Educated to degree level or equivalent
- Understanding of Higher Education admissions processes
- Knowledge of UCAS and/or UKVI procedures
- Excellent communication, organisation and customer service skills
- Ability to work independently and manage competing deadlines
- Confident using Microsoft Office
- Strong attention to detail and ability to interpret data
Desirable:
- Knowledge of legislation affecting international and EU applicants
- Previous supervisory experience
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Admission Officer employer: Prospectus
Contact Detail:
Prospectus Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Admission Officer
β¨Tip Number 1
Get to know the company! Research the Higher Education provider you're applying to. Understand their values, mission, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the admissions role. This insider info can give you an edge during interviews.
β¨Tip Number 3
Prepare for the interview by practising common questions related to admissions processes. Think about scenarios where you've delivered excellent customer service or managed data effectively. We want you to shine!
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Admission Officer
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Admissions Officer role. Highlight your experience with admissions processes, customer service skills, and any relevant qualifications. We want to see how you fit into our team!
Showcase Your Skills: Donβt forget to showcase your organisational and communication skills in your application. Use examples that demonstrate your ability to manage multiple tasks and deadlines, as this is key for the role.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward language that gets to the point. Avoid jargon unless itβs relevant to the admissions process.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Prospectus
β¨Know Your Admissions Processes
Familiarise yourself with the admissions processes specific to higher education, especially UCAS and UKVI procedures. This knowledge will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
β¨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about situations where you resolved issues or provided clear guidance, as this is crucial for ensuring applicants have a smooth experience.
β¨Be Data Savvy
Brush up on your data interpretation skills. Be ready to discuss how you've used data in past roles, whether itβs producing reports or analysing application trends. This will show that you can handle the analytical aspects of the job effectively.
β¨Demonstrate Team Collaboration
Think of instances where you've worked collaboratively with teams, especially in a supervisory capacity. Highlight your ability to support junior staff and contribute to team goals, as this aligns with the responsibilities of the role.