Support Worker (Homelessness)
Support Worker (Homelessness)

Support Worker (Homelessness)

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support vulnerable individuals experiencing homelessness, providing tailored support and building positive relationships.
  • Company: Join a leading charity in Canning Town dedicated to helping those sleeping rough in East London.
  • Benefits: Full-time role with a flexible rota, offering valuable experience in the social care sector.
  • Why this job: Make a real difference in people's lives while working in a supportive and empowering environment.
  • Qualifications: Experience in supporting disadvantaged groups and understanding of challenging behaviours is essential.
  • Other info: Apply with your CV in Word format; applications are reviewed continuously.

The predicted salary is between 30000 - 42000 £ per year.

Prospectus is pleased to be partnering with an outstanding homelessness charity based in Canning Town, whose mission is to provide support to people who find themselves sleeping rough in East London. They do this by providing a safe and welcoming place to stay, and offering support through the provision of personalised support, educational and life skills opportunities.

As a Support Worker, you will work in the Intensive Support Service (ISS), providing high-quality, person-centred support to residents with a background of rough sleeping and a range of medium to high needs. These will include entrenched drug and/or alcohol issues, mental health diagnosis and a range of offending backgrounds. You will be the principal provider of support for these residents in the ISS and will also work alongside other Support Workers.

You will be responsible for promoting resident engagement and empowerment through the development of positive relationships with residents, enabling them to take control of their lives and make positive changes. Additionally, you will work closely with residents to create tailored support plans that meet their specific needs and enable them.

Due to the nature of the role, you will have experience in building relationships and supporting vulnerable, disadvantaged, or excluded client groups, as well as dealing with challenging behaviours within a similar setting to the homelessness sector. You will also be able to demonstrate a level of experience and understand the range of approaches appropriate to working with challenging behaviour including current drug and/or alcohol use, antisocial behaviour, offending, substance misuse and complex needs, as well as experience of working with clients through a trauma-informed approach and understanding statutory compliances and standards such as health and safety, equal opportunities and data protection.

To be successful, you will be naturally motivated, adaptable and a committed member of the team.

If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.

Please note this is a full-time role Monday-Sunday, 37.5 hours per week, working on a 5-week rota basis (one week early / one week late, working 1 in 5 weekends):

  • AM – 8-4 or 9-5
  • PM – 12-8
  • Weekend 10-6

The role will be based on site, in East London.

As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and welcomes applications from all sections of the community. Prospectus invests in your journey as a candidate and is committed to supporting you in your application.

Support Worker (Homelessness) employer: PROSPECTUS-4

This outstanding homelessness charity in Canning Town is an excellent employer, offering a supportive and inclusive work culture that prioritises the well-being and development of its staff. With a strong focus on employee growth opportunities, you will be part of a dedicated team committed to making a meaningful impact in the lives of vulnerable individuals, while enjoying the unique advantage of working in a vibrant East London community that fosters collaboration and empowerment.
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Contact Detail:

PROSPECTUS-4 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker (Homelessness)

✨Tip Number 1

Familiarise yourself with the specific challenges faced by individuals experiencing homelessness. Understanding their needs and the barriers they encounter will help you connect better during interviews and demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the homelessness sector. Attend local events or workshops related to homelessness support, as this can provide valuable insights and connections that may enhance your application.

✨Tip Number 3

Prepare to discuss your experience with challenging behaviours and trauma-informed approaches. Be ready to share specific examples of how you've successfully supported vulnerable individuals in the past.

✨Tip Number 4

Show your adaptability and motivation during any interactions with the charity. Highlighting your willingness to work flexible hours and your passion for making a difference can set you apart from other candidates.

We think you need these skills to ace Support Worker (Homelessness)

Empathy and Compassion
Relationship Building
Communication Skills
Conflict Resolution
Understanding of Mental Health Issues
Knowledge of Substance Misuse
Trauma-Informed Care
Problem-Solving Skills
Adaptability
Teamwork
Experience with Vulnerable Populations
Knowledge of Statutory Compliance
Organisational Skills
Engagement Techniques

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Support Worker position. Tailor your CV to highlight relevant experience in supporting vulnerable individuals and working with challenging behaviours.

Highlight Relevant Experience: In your CV, emphasise any previous roles where you have supported disadvantaged groups or worked in a similar environment. Include specific examples of how you've built relationships and empowered clients to make positive changes.

Showcase Your Skills: Make sure to include skills that are particularly relevant to this role, such as trauma-informed care, knowledge of statutory compliance, and experience with substance misuse. Use bullet points for clarity and impact.

Format Your CV Correctly: Since the application requires your CV in Microsoft Word format, ensure it is well-structured and easy to read. Use clear headings, consistent font sizes, and avoid excessive jargon to make a strong impression.

How to prepare for a job interview at PROSPECTUS-4

✨Show Your Empathy

As a Support Worker, you'll be dealing with vulnerable individuals. Make sure to express your understanding and compassion during the interview. Share examples of how you've supported people in challenging situations, highlighting your ability to build trust and rapport.

✨Demonstrate Relevant Experience

Be prepared to discuss your previous experience in the homelessness sector or similar environments. Talk about specific instances where you successfully managed challenging behaviours or created tailored support plans for clients with complex needs.

✨Understand Trauma-Informed Care

Familiarise yourself with trauma-informed approaches and be ready to explain how they apply to your work. Discuss how you would implement these principles when supporting residents, ensuring their safety and empowerment.

✨Ask Insightful Questions

Prepare thoughtful questions about the charity's approach to support and the challenges they face. This shows your genuine interest in the role and helps you understand how you can contribute effectively to their mission.

Support Worker (Homelessness)
PROSPECTUS-4
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