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- Tasks: Lead and support a team providing essential services to vulnerable individuals.
- Company: Join a North London charity focused on reducing reoffending through housing and social services.
- Benefits: Full-time role with a supportive environment and opportunities for personal growth.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in overseeing frontline services and strong communication skills required.
- Other info: On-site role in Tottenham, with interviews starting soon.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Prospectus is proud to be working with our client, a North London-based charity aiming to reduce reoffending through the provision of housing and social services for people transitioning from the criminal justice system. They are now recruiting for a dedicated Services Manager to lead, support and guide frontline staff in providing the highest quality of support to all service users across both accommodation and non-accommodation-based services.
This role will be varied, community facing, fast-paced and outcomes-focused. As Services Manager, you will lead a small team of frontline workers to provide a quality support service to all beneficiaries, some with complex needs. You will act as general point of contact for day-to-day support queries for staff and will support the wider management team in contributing to the development and growth of the service and organisation as a whole. You will also work in partnership and maintain effective relationships with a range of external agencies.
To apply for this role, you must have demonstrable experience of overseeing frontline services for vulnerable people with complex needs and will ideally have a knowledge of the criminal justice sector. You will have strong leadership and communication skills and will have experience of multi-agency working previously, as well as experience of monitoring delivery for evaluative purposes. Overall, you will be a dynamic, dedicated leader with a clear passion for supporting service users back on the road to independency.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
This is a full-time role Monday-Friday, and will be based on-site in Tottenham.
Interviews to take place week commencing Monday 4th August
Services Manager employer: PROSPECTUS-4
Contact Detail:
PROSPECTUS-4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Manager
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding their approach to reducing reoffending will help you align your experience and passion for supporting vulnerable individuals with their goals during any discussions.
✨Tip Number 2
Network with professionals in the criminal justice and social services sectors. Attend relevant events or join online forums to connect with others who can provide insights or even referrals that could strengthen your application.
✨Tip Number 3
Prepare specific examples of your leadership experience in managing frontline services. Be ready to discuss how you've successfully supported teams in challenging environments, as this will demonstrate your capability to lead effectively in this role.
✨Tip Number 4
Research the various external agencies the charity collaborates with. Being knowledgeable about these partnerships will show your commitment to multi-agency working and your understanding of the broader context in which the charity operates.
We think you need these skills to ace Services Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Services Manager position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Make sure to emphasise your experience overseeing frontline services, particularly with vulnerable individuals. Use specific examples that demonstrate your leadership skills and knowledge of the criminal justice sector.
Craft a Compelling CV: Your CV should be clear and concise, showcasing your relevant skills and experiences. Include any multi-agency working experience and your ability to monitor service delivery effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting service users and your commitment to reducing reoffending. Mention why you are interested in this charity and how you can contribute to their mission.
How to prepare for a job interview at PROSPECTUS-4
✨Show Your Passion for the Cause
Make sure to express your genuine passion for supporting vulnerable individuals and reducing reoffending. Share personal stories or experiences that highlight your commitment to social services and how they align with the charity's mission.
✨Demonstrate Leadership Skills
Prepare examples of your leadership experience, particularly in managing frontline staff. Discuss how you've successfully guided teams in challenging situations and how you foster a supportive environment for both staff and service users.
✨Highlight Multi-Agency Collaboration
Be ready to discuss your experience working with various external agencies. Provide specific examples of how you've built effective partnerships and navigated multi-agency environments to enhance service delivery.
✨Prepare for Scenario-Based Questions
Anticipate scenario-based questions that may assess your problem-solving skills and ability to handle complex needs. Think through potential challenges you might face in the role and how you would approach them, demonstrating your outcomes-focused mindset.
