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- Tasks: Lead operations and facilities management in a vibrant community hub.
- Company: Join a leading charity empowering youth from underrepresented backgrounds across London.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in operations management, team leadership, and compliance is essential.
- Other info: Applications are considered on a rolling basis; early applications encouraged.
The predicted salary is between 39000 - 52000 ÂŁ per year.
Operations and Facilities Manager
GBP45,000 – GBP50,000 per annum
Full–time Permanent Onsite – Tooting Broadway, London
Are you a proactive and values–driven operations leader, passionate about creating inclusive, high–performing spaces that empower communities?
A leading charity focused on youth empowerment is seeking an Operations and Facilities Manager to join their team. This full–time, permanent role is based onsite at a vibrant community hub in Tooting Broadway and offers a salary of GBP45,000–GBP50,000 per annum, dependent on experience.
About the Organisation
This charity supports young people aged 16–30 from low–income and underrepresented backgrounds across London. Through enterprise training, one–to–one coaching, and real–world experiences, they help young people build the skills and confidence needed to shape independent, enterprising futures.
About the Role
Reporting to the CEO, the Operations and Facilities Manager will lead on all aspects of operational delivery, facilities management, and strategic improvement. As a member of the senior leadership team, you will oversee service delivery, compliance, innovation, tenant and contractor relationships, and contribute to the organisation\’s long–term sustainability and growth.
This is a hands–on leadership opportunity for someone who thrives in fast–paced environments, brings a mindset of continuous improvement, and is driven to lead with purpose.
Key Responsibilities
- Oversee day–to–day operations of a busy multi–tenant business centre, including compliance, space planning, security, and contractor management
- Lead and develop the operations team, embedding KPIs and a high–performance culture
- Act as the designated Health & Safety Officer, ensuring legal compliance and robust risk management
- Drive innovation and digitisation across operations to improve quality and efficiency
- Collaborate with other departments to ensure tenant satisfaction, cost–effectiveness, and service quality
- Contribute strategically as part of the Executive Leadership Team, helping shape future direction and operational resilience
About You
You are a confident, proactive leader with experience in operations and facilities management, ideally within a multi–tenant, community, or charity setting. You\’re skilled in managing teams, budgets, and compliance, and bring a practical, hands–on approach to problem–solving and service delivery.
Essential Experience
- Extensive experience in people and operations management
- Project and budget management expertise
- Strong knowledge of H&S and facilities compliance
- Excellent communication and stakeholder engagement skills
- Confidence using tech tools and systems to streamline operations
Desirable
- Experience in a charity, community hub, or similar environment
- Qualifications in Facilities or Operations Management
- Familiarity with sustainability practices and tech–led operational tools
We are considering applications on a rolling basis – early applications are strongly encouraged.
How to apply:
Please submit your CV in Word format . (A cover letter is not required at this stage.)
Shortlisted candidates will be contacted and invited to submit a supporting statement.
We are committed to building inclusive and diverse teams. Applications from all backgrounds and communities are warmly welcomed, and we will support you throughout the recruitment process.
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Operations and Facilities Manager employer: PROSPECTUS-4
Contact Detail:
PROSPECTUS-4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Facilities Manager
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding their focus on youth empowerment and community support will help you align your approach and demonstrate your passion during any discussions.
✨Tip Number 2
Network with professionals in the charity sector, especially those involved in operations and facilities management. Attend relevant events or join online forums to connect with individuals who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and projects in fast-paced environments. Highlight your experience with compliance and health & safety, as these are crucial for the role.
✨Tip Number 4
Showcase your tech-savviness by being ready to discuss tools and systems you've used to streamline operations. This will demonstrate your ability to drive innovation and efficiency, which is a key aspect of the role.
We think you need these skills to ace Operations and Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations and facilities management. Focus on your leadership skills, project management expertise, and any specific achievements that align with the job description.
Highlight Relevant Experience: In your CV, emphasise your experience in managing teams and budgets, as well as your knowledge of health and safety compliance. Use specific examples to demonstrate how you've successfully led operations in similar environments.
Use Clear Formatting: Ensure your CV is easy to read by using clear headings, bullet points, and a professional font. This will help the hiring team quickly identify your key qualifications and experiences.
Proofread Your Application: Before submitting your CV, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at PROSPECTUS-4
✨Show Your Passion for Community Empowerment
Make sure to express your enthusiasm for working in a charity focused on youth empowerment. Share any relevant experiences or projects that demonstrate your commitment to creating inclusive and high-performing spaces.
✨Highlight Your Leadership Skills
As the role involves leading a team, be prepared to discuss your leadership style and how you've successfully managed teams in the past. Use specific examples to illustrate how you've embedded KPIs and fostered a high-performance culture.
✨Demonstrate Your Compliance Knowledge
Since the position requires acting as the Health & Safety Officer, brush up on your knowledge of health and safety regulations. Be ready to discuss how you've ensured compliance and managed risks in previous roles.
✨Prepare for Strategic Discussions
The role is part of the Executive Leadership Team, so think about how you can contribute strategically. Prepare to discuss your ideas on operational resilience and how you would drive innovation and digitisation within the organisation.
