At a Glance
- Tasks: Onboard new members and manage membership records with precision.
- Company: Join a dynamic trade union and membership organisation in West London.
- Benefits: Earn £20 per hour, enjoy hybrid work, and gain valuable experience.
- Other info: Opportunity for growth in a supportive and inclusive environment.
- Why this job: Make a difference by supporting member engagement and retention initiatives.
- Qualifications: Experience in membership administration and strong communication skills required.
The predicted salary is between 20 - 20 £ per hour.
Location: West London, hybrid (Wednesday and Thursday on site)
Contract: Temporary, 3 to 6 months
Hours: Full-time, 35 hours per week
Salary: £20 per hour (+ holiday) (circa £36,500 salaried equivalent)
Start Date: ASAP
Prospectus is proud to be partnering with our client, a trade union and membership organisation, in their search for a temporary Membership Secretary. The role will support with general membership administration, be the first point of contact for any membership queries, and manage the onboarding of new members.
Responsibilities:
- Onboard new members, ensuring accuracy and compliance with processes
- Maintain and update membership records with a high level of accuracy
- Respond to member enquiries via phone and email, delivering a professional and personalised service
- Proactively encourage members to keep their details up to date
- Support initiatives to grow membership and improve retention
- Work closely with Company Councils to share updates and coordinate engagement activity
- Contribute to membership engagement campaigns and projects
Requirements:
- Recent, relevant experience in a similar role within a comparable organisation (such as trade union, membership, not-for-profit)
- Exceptional attention to detail, with confidence managing competing priorities and meeting deadlines
- Strong written and verbal communication skills, with the ability to build strong internal and external stakeholder relationships
- A proactive, collaborative, and adaptable approach
CVs will be reviewed on a rolling basis so, if you're interested in the opportunity, please apply ASAP with your CV in Word format. At Prospectus, we are committed to supporting you throughout your application journey.
We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Membership Secretary employer: PROSPECTUS-4
Join a dynamic trade union and membership organisation in West London, where you will play a vital role as a Membership Secretary. Enjoy a supportive work culture that values collaboration and personal growth, with opportunities to enhance your skills while making a meaningful impact on member engagement. With a hybrid working model and a commitment to diversity and inclusion, this is an excellent opportunity for those seeking a rewarding career in a purpose-driven environment.
