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- Tasks: Lead daily operations and enhance visitor experiences at a contemporary art destination.
- Company: Join a new not-for-profit dedicated to promoting arts, environment, and education.
- Benefits: Enjoy a full-time role with potential for long-term employment and a creative work environment.
- Why this job: Be part of a mission-driven team that values culture and community engagement.
- Qualifications: Experience in visitor attractions or galleries, with strong leadership and communication skills required.
- Other info: Position based in West Sussex, with some weekend work expected.
The predicted salary is between 28800 - 48000 £ per year.
Prospectus is delighted to be partnering with a new not-for-profit destination for contemporary art to recruit for an Interim Head of Operations and Visitor Experience. The role is initially for May to September but with a possibility of becoming a longer term position. This role will be based full time from their site in West Sussex, with some weekend working.
The Head of Operations and Visitor Experience is responsible for the day-to-day operation, ensuring the organisation delivers exceptional customer experiences to all visitors and partners. This role is crucial in maintaining operational efficiency, enhancing the visitor experience, and supporting the foundation's mission of promoting the arts, environment and education. You will have budget responsibility and lead a small team of dedicated individuals and volunteers, whilst working closely with the Assistant Curator on planned exhibitions and events alongside the café management team.
The successful candidate will have a track record of working in a visitor attraction, commercial or public gallery, or auction house environment. You will have an understanding of the cultural sector and have experience of leading, managing and developing teams and stakeholder management. You will be a strong and clear communicator, able to work maturely within a team environment as well as independently.
To apply please submit your CV only in the first instance, preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.
As a specialist Recruitment Practice, Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Interim Head of Operations and Visitor Experience employer: PROSPECTUS-4
Contact Detail:
PROSPECTUS-4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Head of Operations and Visitor Experience
✨Tip Number 1
Familiarise yourself with the specific visitor attraction or gallery where you'll be applying. Understanding their mission, current exhibitions, and visitor engagement strategies will help you demonstrate your genuine interest and knowledge during any discussions.
✨Tip Number 2
Network within the cultural sector by attending events, exhibitions, or workshops related to contemporary art. This can help you make valuable connections and gain insights into the industry, which could be beneficial when discussing your experience and ideas in interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in previous roles. Be ready to share specific examples of how you've enhanced visitor experiences or operational efficiency, as these are key aspects of the role.
✨Tip Number 4
Research common challenges faced by visitor attractions and think about innovative solutions you could propose. This proactive approach will show your potential employer that you're not only qualified but also forward-thinking and ready to tackle issues head-on.
We think you need these skills to ace Interim Head of Operations and Visitor Experience
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp the key responsibilities and requirements for the Interim Head of Operations and Visitor Experience. Tailor your application to highlight relevant experience in visitor attractions or galleries.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in operations, team management, and stakeholder engagement. Use bullet points for clarity and focus on achievements that demonstrate your ability to enhance visitor experiences.
Highlight Relevant Experience: In your CV, emphasise any previous roles in the cultural sector, particularly those involving operational efficiency and customer service. Mention specific projects or initiatives you led that improved visitor engagement or operational processes.
Format and Submit: Save your CV in Microsoft Word or PDF format as requested. Before submitting, double-check for any spelling or grammatical errors, and ensure that your contact information is correct. Submit your application through the StudySmarter website for consideration.
How to prepare for a job interview at PROSPECTUS-4
✨Research the Organisation
Before your interview, take some time to learn about the not-for-profit destination for contemporary art. Understand their mission, current exhibitions, and visitor experience initiatives. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute.
✨Showcase Your Leadership Skills
As the Interim Head of Operations and Visitor Experience, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, resolving conflicts, and developing staff. Use specific examples to illustrate your leadership style and how it aligns with the organisation's goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to visitor experience and operational challenges you might face in this role. Prepare to explain how you would handle these situations effectively.
✨Communicate Your Passion for the Arts
Since this role is within the cultural sector, it's important to convey your passion for the arts and education. Share any relevant experiences or projects that highlight your commitment to promoting these values, as this will resonate well with the interviewers.
