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- Tasks: Lead operations to ensure efficient delivery of the charity's strategic goals.
- Company: Join a passionate wildlife charity dedicated to restoring nature and promoting conservation.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in wildlife conservation while developing your leadership skills.
- Qualifications: Experience in operations, project management, and team leadership is essential.
- Other info: We welcome diverse candidates and offer support throughout the application process.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Our client brings joy and laughter to seriously ill children in NHS hospitals and hospices across the country. Through in-person and virtual visits and events, the charity's entertainers (from magicians to musicians, artists, fairies and therapy dogs) enhance wellbeing and help young patients and their families cope with the pain and anxiety of serious illness and hospitalisation. The organisation are now looking to recruit a dynamic new Head of Operations to join their growing, values-led team, overseeing the smooth, safe and effective delivery of both in-person hospital visits and virtual services.
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The Head of Operations plays a vital role in enabling the charity to provide joyful, uplifting experiences for seriously ill children and their families. Reporting to the Director of Services, you will provide direct oversight of systems, scheduling, compliance and day to day team management, ensuring that services are delivered to a consistently high standard. You will provide operational leadership, whilst remaining highly hands-on, and will work closely with Visit Managers, entertainers and internal colleagues, coordinating activity, managing staff, and ensuring robust safeguarding and policy compliance. You will ensure that systems are utilised effectively in order to monitor engagement, outcomes and organisational growth, and will produce reporting for the CEO, Trustees and senior leadership team to consistently demonstrate impact.
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This is a fantastic opportunity to join a small, supportive organisation. To apply for this role, you will be a warm and engaging individual with significant operational experience, including managing and developing systems, processes and workflows, with a focus on continuous improvement. You will be ambitious and adaptable, and a skilled communicator, confident working in partnership with a variety of stakeholders, and will have demonstrable experience of coordinating complex scheduling, logistics and service delivery in a fast‑moving environment. Experience of working within a charity, hospital/clinical environment, health setting, youth services or another organisation supporting children or vulnerable people is desirable. Overall, you will be an organised, efficient leader, passionate about ensuring high quality, impactful services for vulnerable children and their families.
To apply for this wonderful opportunity, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
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At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
Please note this role will be hybrid-working (3 days a week in the office – Mondays, Tuesdays and Thursdays).
Interviews are to take place the week commencing Monday 2nd March.
Head of Operations employer: PROSPECTUS-4
Contact Detail:
PROSPECTUS-4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding their commitment to wildlife conservation will help you align your experience and passion with their goals during discussions.
✨Tip Number 2
Network with professionals in the charity and environmental sectors. Attend relevant events or engage on platforms like LinkedIn to connect with current employees, which can provide insights into the organisational culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of your leadership and operational management experience. Be ready to share how you've successfully improved processes or managed cross-functional teams in previous roles.
✨Tip Number 4
Research current trends and challenges in the charity sector, particularly related to operations and governance. This knowledge will demonstrate your proactive approach and ability to contribute to their strategic planning.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the Head of Operations position. Highlight how your experience aligns with their needs.
Tailor Your CV: Customise your CV to reflect relevant experience in operations management, particularly in charity or environmental settings. Emphasise your leadership skills and any cross-functional team management experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wildlife conservation and your understanding of the charity's mission. Use specific examples from your past roles to demonstrate your ability to drive organisational performance and process improvement.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your application is clear, concise, and professional to make a strong impression.
How to prepare for a job interview at PROSPECTUS-4
✨Understand the Organisation's Mission
Before the interview, take some time to research the charity's mission and recent projects. Being able to articulate how your values align with their goals will show your genuine interest in the role and the organisation.
✨Demonstrate Leadership Experience
Prepare examples from your past roles where you successfully led teams or projects. Highlight your ability to manage cross-functional teams and improve processes, as this is crucial for the Head of Operations position.
✨Showcase Problem-Solving Skills
Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your capability in change management and operational excellence, which are key aspects of the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's strategic plan and how the operations team contributes to it. This not only shows your interest but also your understanding of the role's importance within the larger organisational context.
