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- Tasks: Help vulnerable clients with advice on housing, benefits, and employment issues.
- Company: Join a charity in Tower Hamlets making a real difference in people's lives.
- Benefits: Enjoy a mix of office and remote work, plus opportunities for personal growth.
- Why this job: Be part of a dedicated team focused on empowering individuals during crises.
- Qualifications: Experience in advisory roles and working with vulnerable service users is essential.
- Other info: CVs are reviewed continuously; no cover letter needed at this stage.
The predicted salary is between 30000 - 42000 £ per year.
Our client is an impactful charity based in Tower Hamlets, providing rapid crisis intervention, welfare rights advice and advocacy to people facing crisis in their lives. At a time of growth for the organisation, they are now looking to recruit an experienced Generalist Caseworker to work as part of their dedicated Advice team, providing specialist advice on a range of issues, including housing, benefits, debt, employment and social services.
Reporting to the Advice Services Manager, as Generalist Caseworker you will conduct thorough assessments, empowering vulnerable clients by offering information, guidance and resources to enhance their understanding of their rights and options. You will provide assistance with benefit forms, applications and challenges, as well as support benefit casework by preparing appeals. You will stay updated on relevant legislation, policies and best practice, and will deliver advice both face to face via the organisation's East London location, and also on an outreach basis.
You will work collaboratively both internally and externally to secure best outcomes for clients, and will work closely with your wider team members to identify any challenges or areas of improvement. To apply for this role, you will have significant experience of working in an advisory capacity with a range of vulnerable service users. You will have demonstrable experience of delivering quality welfare benefits advice and/or carrying out casework and will have extensive experience of working in partnership with a range of agencies to achieve best outcomes for service users.
Overall, you will be a dedicated advice professional, committed to providing high quality services for a range of vulnerable people. Please submit a CV (Word format) via our website; cover letters are not required at this stage. Further information will be provided to candidates shortlisted by Prospectus. Please note we are reviewing CVs and interviews will be scheduled on an ongoing basis. This role will be based in the office 4 days a week / one day working from home.
Generalist Advice Caseworker employer: PROSPECTUS-4
Contact Detail:
PROSPECTUS-4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Generalist Advice Caseworker
✨Tip Number 1
Familiarise yourself with the specific issues that the charity addresses, such as housing, benefits, and debt. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the sector, especially those who have experience in welfare rights advice. Attend relevant workshops or seminars to build connections and gain insights that could be beneficial for your application.
✨Tip Number 3
Stay updated on current legislation and policies related to welfare rights and social services. Being knowledgeable about recent changes can demonstrate your commitment to the field and your readiness to provide informed advice.
✨Tip Number 4
Prepare to discuss your previous experiences in advisory roles, particularly how you've supported vulnerable clients. Think of specific examples that showcase your skills in casework and collaboration with other agencies.
We think you need these skills to ace Generalist Advice Caseworker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Generalist Advice Caseworker position. Tailor your CV to highlight relevant experience in welfare rights advice, casework, and working with vulnerable clients.
Highlight Relevant Experience: In your CV, focus on your previous roles that involved providing advice and support to vulnerable individuals. Use specific examples to demonstrate your skills in areas such as housing, benefits, debt, and employment.
Showcase Your Skills: Emphasise your ability to conduct thorough assessments and empower clients. Mention any experience you have with preparing appeals or assisting with benefit applications, as these are crucial aspects of the role.
Format Your CV Professionally: Ensure your CV is well-structured and easy to read. Use clear headings, bullet points, and a professional font. Remember to save your CV in Word format as specified in the application instructions.
How to prepare for a job interview at PROSPECTUS-4
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Generalist Advice Caseworker. Familiarise yourself with the key issues you'll be dealing with, such as housing, benefits, and debt, so you can speak confidently about your relevant experience.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in providing welfare rights advice and casework. Highlight any successful outcomes you've achieved for vulnerable clients, as this will show your capability and commitment to the role.
✨Stay Updated on Legislation
Since the role requires staying informed about relevant legislation and policies, make sure you brush up on current laws related to welfare benefits and social services. Being able to discuss recent changes or challenges in these areas will impress your interviewers.
✨Emphasise Collaboration Skills
This position involves working closely with both internal teams and external agencies. Be ready to discuss how you've successfully collaborated in the past, and provide examples of how you’ve navigated challenges to achieve the best outcomes for clients.
