Communications & Social Media Officer

Our client is dedicated to transforming the lives of children and young people by creating opportunities to learn, grow, and develop through Education. As an independent funder, the charity generates income from its endowment, which includes substantial property holdings and financial investments. This means it does not fund raise. To date, the organisation has awarded over £225 million in grants to a range of organisations that seek to promote the life chances of children and young people through Education, with around £15 million in grants distributed each year. The Charity gives grants to benefit children and young people up to the age of 25 (or up to 30 for people with special educational needs and/or disabilities) who live within nine Boroughs in West, Central and North London.

We are delighted to be working with the Charity to recruit a permanent Communications & Social Media Officer to join its established team based at conveniently located offices in Central London.

The role: This newly created position will expand the capacity of the organisation's communications team, supporting the Communications, PR & Events Manager in delivering engaging, high-impact external communications. The focus will be on managing the Charity’s digital presence, including its social media channels and newsletter to enhance visibility, engagement and public awareness. The role requires a strategic, organised and creative approach to social media platforms including LinkedIn, Instagram, TikTok, YouTube, Vimeo and BlueSky. It will entail preparing and delivering innovative and compelling content in both written, visual and video production formats, which showcase the work of the Charity and its network of grantees.

Using the latest platforms and technology such as Canva and InDesign, this role will help tell the important stories which emanate from the work of the charity, including publicising events, raising awareness and addressing interesting themes relevant to the work of the Charity and its community. This role will also monitor and evaluate online engagement and will ensure there is a vibrant, creative and relevant tone across all platforms and mediums. They will also contribute to maintaining the website and newsletter, gathering stories from across the Charity’s networks and ensuring it is accessible and up to date with current affairs and events.

Working closely with the Communications, Events and PR Manager, this person will be responsible for identifying opportunities to repurpose and amplify content across multiple channels to ensure the Charity’s media presence is maintained and enhanced both on a local, London wide and National basis. Beyond digital communications, this role will support a busy calendar of events throughout the year, managing logistics from planning to execution, including navigation lists, booking venues, catering arrangements and on the day support and facilitation. This is a wide-ranging communications role with plenty of scope for development and growth, with the flexibility to be tailored to the strengths and interests of the postholder.

The person: The successful candidate will have demonstrated experience in a similar social media or digital communications role, ideally within the charity or not-for-profit sector but equally having come from a commercial setting, where an active interest in charitable work can be clearly evidenced. Bright, engaging and intellectually curious, this person will have a natural enthusiasm for the work of the charity and the desire to be an active member of an office-based team, all working towards the same goals.

An outstanding communicator both in person verbally and in writing, this person will have a proven track record of running digital communications activities and social media campaigns and will be proficient in design tools such as Canva, InDesign, Photoshop and PowerPoint, although training can be given where necessary. The ability to tailor the tone of content for various platforms and to appeal to a wide range of audiences, both locally, London wide and nationally will be important. The desire to learn new skills will be strongly evident in this person, they will relish the thought of collaborating with colleagues to grow their expertise and to share ideas on how to optimise delivery across the digital and social media space.

Highly organised, with excellent attention to detail, this person will be a strategic thinker with the ability to plan ahead and to spot opportunities further down the line to maximise the impact and reach of charity’s work. A working knowledge of WordPress and website management will be very useful but not essential. Above all, this person will be an enthusiastic, ambitious and collaborative team player, who thrives in an office-based environment where they will be able to exchange ideas with other team members, celebrate success and ensure the overall charitable aims of the organisation and its community of grantees are met.

We highly encourage applications from under-represented groups that reflect the diversity of our Charity’s Beneficial Area and the young people we aim to support. This includes individuals who are Black, Asian, Mixed Race, and from other ethnically diverse backgrounds, as well as people with disabilities and members of LGBTQ+ communities.