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- Tasks: Manage existing clients and handle new business enquiries in a dynamic insurance environment.
- Company: Join a growing broking firm with a strong reputation in commercial insurance.
- Benefits: Enjoy hybrid working options and a supportive team culture.
- Why this job: Be part of a vibrant team, making a real impact on clients' insurance needs.
- Qualifications: Experience in commercial insurance and excellent customer service skills are essential.
- Other info: Work hours are 9am to 5pm, Monday to Friday.
The predicted salary is between 36000 - 60000 £ per year.
This is a 360 degree role where you\\\’ll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle.
This is a busy environment where you\\\’ll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements.
Our expanding and growing Broking client is looking to recruit another Account Handler into their Commercial team because of internal promotion.
This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients.
The Main Responsibilities Of The Client Manager Role Include
- Handling your own portfolio of business customers
- Responsible for all aspects of their account including:
- Renewal negotiations with insurers
- Changes in risk
- Claims notification (there is a separate claims handling team)
- Regular contact with your customers
- Using specialist insurance broking software and electronic trading facilities
Commercial classes of business to be handled as Client Manager include:
- Small to medium commercial combined risks
- Shops, offices and property owners
- Trades\\\’man\\\’s liability
- Small fleet
- Goods vehicles
To Be a Successful Client Manager You Will Demonstrate
- Excellent customer service skills
- Strong work ethic
- Calmness under pressure
- Commercial Insurance experience
Working hours are 9am to 5pm, Monday to Friday.
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Client Manager employer: Prospections (International) Limited
Contact Detail:
Prospections (International) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager
✨Tip Number 1
Familiarise yourself with the specific types of commercial insurance that the role covers, such as small to medium commercial combined risks and tradesman's liability. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the industry.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work in client management or broking. Attend industry events or join relevant online forums to build connections that could provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your experience with customer service and how you've handled challenging situations in the past. Highlighting your calmness under pressure and strong work ethic will resonate well with the hiring team.
✨Tip Number 4
Research the company’s culture and values, as well as their approach to client management. Tailoring your conversation to align with their ethos can set you apart from other candidates and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Client Manager. Familiarise yourself with the key aspects such as handling portfolios, renewal negotiations, and customer service expectations.
Tailor Your CV: Highlight your relevant experience in commercial insurance and client management. Use specific examples that demonstrate your skills in customer service, negotiation, and handling various types of business clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the insurance industry. Mention how your background aligns with the company's needs and express your enthusiasm for contributing to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Prospections (International) Limited
✨Showcase Your Customer Service Skills
As a Client Manager, excellent customer service is key. Be prepared to share specific examples of how you've successfully managed client relationships in the past, especially in high-pressure situations.
✨Demonstrate Your Insurance Knowledge
Familiarise yourself with commercial insurance products and trends. During the interview, discuss your experience with different types of insurance, such as liability and property coverage, to show your expertise.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think about potential scenarios you might face as a Client Manager and how you would handle them, particularly around renewal negotiations and claims notifications.
✨Highlight Your Adaptability
Since this role involves hybrid working and occasional client visits, emphasise your ability to adapt to different working environments. Share experiences where you've successfully balanced remote work with in-person client interactions.
