Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support vulnerable individuals experiencing homelessness, providing tailored support and building positive relationships.
- Company: Join a leading charity in Canning Town dedicated to helping rough sleepers in East London.
- Benefits: Full-time role with a flexible rota, including weekends; gain valuable experience in social care.
- Why this job: Make a real difference in people's lives while working in a supportive and empowering environment.
- Qualifications: Experience in supporting disadvantaged groups and understanding of challenging behaviours is essential.
- Other info: Apply with your CV in Word format; applications are reviewed continuously.
The predicted salary is between 30000 - 42000 £ per year.
Prospectus is pleased to be partnering with an outstanding homelessness charity based in Canning Town, whose mission is to provide support to people who find themselves sleeping rough in East London. They do this by providing a safe and welcoming place to stay, and offering support through the provision of personalised support, educational and life skills opportunities.
As a Support Worker, you will work in the Intensive Support Service (ISS), providing high-quality, person-centred support to residents with a background of rough sleeping and a range of medium to high needs. These will include entrenched drug and/or alcohol issues, mental health diagnosis, and a range of offending backgrounds.
You will be the principal provider of support for these residents in the ISS and will also work alongside other Support Workers. You will be responsible for promoting resident engagement and empowerment through the development of positive relationships with residents, enabling them to take control of their lives and make positive changes. Additionally, you will work closely with residents to create tailored support plans that meet their specific needs and enable them.
Due to the nature of the role, you will have experience in building relationships and supporting vulnerable, disadvantaged, or excluded client groups, as well as dealing with challenging behaviours within a similar setting to the homelessness sector. You will also be able to demonstrate a level of experience and understand the range of approaches appropriate to working with challenging behaviour including current drug and/or alcohol use, antisocial behaviour, offending, substance misuse, and complex needs, as well as experience of working with clients through a trauma-informed approach and understanding statutory compliances and standards such as health and safety, equal opportunities, and data protection.
To be successful, you will be naturally motivated, adaptable, and a committed member of the team.
If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
Please note this is a full-time role Monday-Sunday, 37.5 hours per week, working on a 5-week rota basis (one week early / one week late, working 1 in 5 weekends):
- AM - 8-4 or 9-5
- PM - 12-8
- Weekend - 10-6
The role will be based on site, in East London.
As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and welcomes applications from all sections of the community. Prospectus invests in your journey as a candidate and is committed to supporting you in your application.
Support Worker (Homelessness) employer: Prospect Us
Contact Detail:
Prospect Us Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker (Homelessness)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals experiencing homelessness. Understanding issues like mental health, substance misuse, and trauma will help you connect better with residents and demonstrate your commitment to their well-being.
✨Tip Number 2
Network with professionals in the homelessness sector. Attend local events or workshops to meet people who work in similar roles. This can provide valuable insights and may even lead to recommendations when applying for the Support Worker position.
✨Tip Number 3
Showcase your interpersonal skills during any informal discussions or interviews. Being able to build rapport and trust is crucial in this role, so be prepared to share examples of how you've successfully supported vulnerable individuals in the past.
✨Tip Number 4
Research the charity's mission and values thoroughly. Tailor your conversations to reflect their goals and demonstrate how your personal values align with theirs. This shows genuine interest and can set you apart from other candidates.
We think you need these skills to ace Support Worker (Homelessness)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting vulnerable groups, particularly in homelessness or similar settings. Use specific examples that demonstrate your ability to build relationships and manage challenging behaviours.
Showcase Relevant Skills: Emphasise skills that are crucial for the role, such as trauma-informed care, understanding of substance misuse, and experience with mental health issues. Mention any training or certifications that support your application.
Express Your Motivation: In your CV, convey your passion for helping those in need and your commitment to making a positive impact in the lives of residents. This can set you apart from other candidates.
Submit Early: Since the charity is reviewing CVs on an ongoing basis, don’t wait until the deadline. Submit your application as soon as possible to increase your chances of being considered.
How to prepare for a job interview at Prospect Us
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Support Worker in the homelessness sector. Familiarise yourself with the challenges faced by residents, such as mental health issues and substance misuse, so you can speak confidently about how you would approach these situations.
✨Show Empathy and Compassion
During the interview, demonstrate your ability to connect with vulnerable individuals. Share examples from your past experiences where you've successfully built relationships with clients facing difficult circumstances, highlighting your empathetic approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging behaviours. Think of specific instances where you managed similar situations and be ready to discuss your thought process and outcomes.
✨Highlight Teamwork Skills
As you'll be working alongside other Support Workers, it's important to showcase your teamwork abilities. Discuss how you've collaborated with colleagues in previous roles to provide comprehensive support to clients, ensuring everyone’s needs are met.
