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- Tasks: Provide top-notch reception and admin support while greeting patients and managing appointments.
- Company: Reputable GP practice in Newcastle upon Tyne with a supportive team.
- Benefits: Gain valuable experience in a friendly environment with career growth potential.
- Why this job: Join a well-established practice and make a difference in patient care.
- Qualifications: Friendly, confident, and experienced in customer-facing roles; familiarity with SystmOne is a plus.
- Other info: Dynamic work environment with opportunities to learn and grow.
The predicted salary is between 24000 - 36000 £ per year.
A reputable GP practice in Newcastle upon Tyne is looking for a Receptionist to provide high-quality reception and administrative support. The ideal candidate will be friendly and confident, with experience in customer-facing roles and familiarity with medical software such as SystmOne.
Responsibilities include:
- Greeting patients
- Managing appointments
- Handling inquiries efficiently
This role offers the opportunity to work at a well-established medical practice with a supportive team.
Patient Concierge & Medical Receptionist in Newcastle upon Tyne employer: Prospect Medical Group
Contact Detail:
Prospect Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Concierge & Medical Receptionist in Newcastle upon Tyne
✨Tip Number 1
Make sure to research the GP practice before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Patient Concierge, you'll be the first point of contact for patients. Role-play common scenarios with a friend to boost your confidence and ensure you come across as friendly and approachable.
✨Tip Number 3
Familiarise yourself with SystmOne or any other medical software mentioned in the job description. If you have experience with similar systems, highlight that during your conversation to show you're ready to hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our supportive team at the practice.
We think you need these skills to ace Patient Concierge & Medical Receptionist in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and confident personality shine through. We want to see how you connect with people, so don’t be afraid to add a personal touch!
Highlight Relevant Experience: Make sure to showcase any customer-facing roles you've had in the past. If you've worked with medical software like SystmOne, definitely mention that – it’ll give us a good idea of your familiarity with the tools we use.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our GP practice!
How to prepare for a job interview at Prospect Medical Group
✨Know Your Stuff
Familiarise yourself with the medical software mentioned in the job description, like SystmOne. Being able to discuss your experience with similar systems or how you would quickly adapt to new software can really impress the interviewers.
✨Show Off Your People Skills
As a Patient Concierge & Medical Receptionist, you'll be the first point of contact for patients. Prepare examples of how you've handled customer inquiries or difficult situations in the past. This will showcase your friendly and confident nature.
✨Practice Makes Perfect
Rehearse common interview questions related to reception duties and patient interaction. Think about how you would greet a patient or manage a busy appointment schedule. Practising these scenarios can help you feel more at ease during the actual interview.
✨Ask Thoughtful Questions
Prepare some insightful questions about the practice and its team. This shows your genuine interest in the role and helps you understand if it's the right fit for you. For example, ask about the team dynamics or how they handle patient feedback.