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- Tasks: Lead and innovate commercial income strategies for a charity, overseeing retail and logistics operations.
- Company: Join Prospect Hospice, a leading UK charity dedicated to exceptional end-of-life care.
- Benefits: Enjoy 27 days annual leave, pension scheme, discounts, and a supportive work environment.
- Why this job: Make a meaningful impact while driving growth in a values-driven, inclusive culture.
- Qualifications: Extensive experience in commercial leadership with proven success in income generation and team development.
- Other info: Full UK driving license required; flexible working hours available.
The predicted salary is between 43200 - 72000 £ per year.
Are you an experienced senior leader with a strong background in commercial strategy, retail operations, and income generation? Are you ready to drive innovation and growth for a leading UK hospice charity? Prospect Hospice is seeking a visionary Head of Commercial Income to help deliver our ambitious plans and ensure financial sustainability for generations to come.
With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our income generation team to ensure we meet our ambitious growth targets.
Hours: 37.5 hours per week (Monday to Friday, with flexibility as required).
What is the role?
This is a strategic leadership role where you’ll oversee our commercial income portfolio, including 18 retail shops, our warehouse and logistics operations, and emerging income streams. You’ll lead a dynamic team and create innovative business strategies to grow our commercial income from £6 million to £9 million over the next five years.
Key Responsibilities
- Lead and grow our commercial operations (retail, warehouse, logistics, and new income streams)
- Develop and implement high-impact business plans to increase revenue and profitability
- Expand retail operations and enhance both in-store and online sales performance
- Identify and develop new commercial opportunities to diversify income
- Monitor performance, manage budgets, and ensure targets are met or exceeded
- Inspire, mentor and develop a high-performing, values-driven team
- Collaborate with senior leaders to contribute to organisational strategy and innovation
This is a fantastic opportunity to combine commercial leadership with meaningful impact – helping fund exceptional end-of-life care for people in Swindon, Marlborough, and northeast Wiltshire.
At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.
About you:
We’re looking for a commercially savvy, inspiring leader who can demonstrate:
- Extensive experience in a senior commercial leadership role, driving growth and profitability across multiple income streams
- Proven ability to develop and deliver effective commercial income strategies, business plans, and budgets to grow income and impact
- Exceptional leadership skills – ability to inspire, and build and develop a high-performing team
- Proven track record of delivering income against specific targets
- Strong analytical, communication, and relationship-building skills
- Ability to influence and negotiate
- Experience in expanding retail operations, driving growth and profit across both online and offline sales
- Experience in leading processes to develop new commercial income streams
Due to the nature of this role, a full UK driving license and access to a vehicle is also required.
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- A values led, inclusive working environment
- Free parking on-site
To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Head of Commercial Income employer: Prospect Hospice
Contact Detail:
Prospect Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Commercial Income
✨Tip Number 1
Research Prospect Hospice thoroughly. Understand their mission, values, and current strategies. This knowledge will help you tailor your conversations and demonstrate your genuine interest in contributing to their goals.
✨Tip Number 2
Network with current or former employees of Prospect Hospice. They can provide valuable insights into the company culture and expectations for the Head of Commercial Income role, which can help you align your approach during interviews.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your success in driving commercial growth and leading teams. Be ready to discuss how these experiences can translate to the unique challenges faced by a charity like Prospect Hospice.
✨Tip Number 4
Stay updated on trends in the charity sector, particularly around income generation and retail operations. Being knowledgeable about current challenges and opportunities will position you as a forward-thinking candidate who can bring innovative ideas to the table.
We think you need these skills to ace Head of Commercial Income
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in commercial leadership roles. Focus on specific achievements related to income generation, retail operations, and strategic growth that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate why you want to work for Prospect Hospice. Emphasise your passion for their mission and how your skills can contribute to their ambitious plans for growth and financial sustainability.
Showcase Leadership Skills: Provide examples of how you've inspired and developed high-performing teams in your previous roles. Highlight your ability to mentor and lead teams towards achieving specific targets, as this is crucial for the Head of Commercial Income position.
Demonstrate Analytical Skills: Include instances where you've used analytical skills to monitor performance and manage budgets effectively. This will show your capability to ensure targets are met or exceeded, which is a key responsibility of the role.
How to prepare for a job interview at Prospect Hospice
✨Showcase Your Commercial Acumen
Prepare to discuss your previous experience in driving commercial strategies and income generation. Highlight specific examples where you've successfully increased revenue and profitability, particularly in retail operations.
✨Demonstrate Leadership Skills
Be ready to share your approach to leading and developing high-performing teams. Discuss how you inspire and mentor team members, and provide examples of how you've built a values-driven culture in your past roles.
✨Discuss Innovative Strategies
Think about innovative business strategies you've implemented in the past. Be prepared to talk about how you identified new income streams and expanded existing operations, especially in both online and offline sales.
✨Align with Their Values
Research Prospect Hospice's mission and values. During the interview, express your alignment with their commitment to diversity, inclusion, and community impact, and explain why these aspects are important to you.
