At a Glance
- Tasks: Assist customers with frame selection and manage appointments while supporting the clinical team.
- Company: Prospect Health, a friendly and supportive practice opening in Shifnal.
- Benefits: Full-time or part-time roles with training and career development opportunities.
- Other info: Enjoy a supportive culture with excellent career growth potential.
- Why this job: Join a brand-new practice and make a difference in customer service.
- Qualifications: Strong people skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Prospect Health is seeking a friendly and enthusiastic Optical Assistant for a brand-new practice opening in Shifnal in February 2026. This full-time or part-time role offers training for individuals with strong people skills and a passion for customer service.
The Optical Assistant will provide exceptional front-of-house service while supporting the clinical team in practice operations. Key responsibilities include:
- Assisting customers with frame selection
- Managing appointments
- Conducting pre-screening tests
Enjoy a supportive culture and opportunities for career development.
Brand‑New Optical Assistant: Front Desk & Career Growth in Telford employer: Prospect Health
Prospect Health is an excellent employer, offering a supportive work culture that prioritises employee growth and development. As a new practice in Shifnal, we provide unique opportunities for career advancement while fostering a friendly environment where your passion for customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Brand‑New Optical Assistant: Front Desk & Career Growth in Telford
✨Tip Number 1
Get to know the company! Research Prospect Health and their values. When you walk into that interview, show them you’re not just another candidate – you’re genuinely excited about being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your people skills and customer service experience.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you’re serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Brand‑New Optical Assistant: Front Desk & Career Growth in Telford
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to bring a friendly vibe to our new practice!
Tailor Your CV:Make sure your CV highlights your people skills and any relevant experience. We love seeing how your background aligns with the Optical Assistant role, so don’t hold back on showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the good stuff about why you’d be a great fit for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Shifnal!
How to prepare for a job interview at Prospect Health
✨Show Your People Skills
As an Optical Assistant, your ability to connect with customers is key. During the interview, share examples of how you've provided excellent customer service in the past. This will demonstrate your enthusiasm and suitability for the role.
✨Know the Basics of Optical Care
Familiarise yourself with basic optical terms and processes. Even if you’re new to the field, showing that you’ve done your homework on frame selection and pre-screening tests can impress the interviewers and show your commitment to learning.
✨Ask About Career Growth Opportunities
Since this role offers career development, don’t hesitate to ask about potential growth paths during your interview. This shows that you’re not just looking for a job, but are genuinely interested in building a long-term career with them.
✨Practice Common Interview Questions
Prepare for common interview questions related to teamwork and handling difficult customers. Practising your responses can help you feel more confident and articulate during the actual interview, making a great impression on the hiring team.
