At a Glance
- Tasks: Lead pharmacy operations, ensuring smooth dispensing and delivery processes.
- Company: Fast-growing healthcare organisation redefining pharmacy operations in the UK.
- Benefits: Competitive salary, generous holiday allowance, and career development opportunities.
- Other info: Fast-paced environment with significant growth and development potential.
- Why this job: Join a dynamic team making a real impact on healthcare delivery at scale.
- Qualifications: Experience in UK pharmacy management, preferably in a DSP setting.
The predicted salary is between 35000 - 55000 £ per year.
Be part of a fast-growing pharmacy operation, redefining how healthcare is delivered at scale. This healthcare organisation operates as a UK‑based DSP, providing infrastructure and fulfilment support solely to other healthcare businesses rather than directly to the public. Its approach is intentionally specialist, concentrating on a small set of clinical pathways, most notably GLP‑1‑based weight management. This allows for a depth of operational expertise that differs from a conventional community pharmacy model.
Prescriptions are received and processed through digitally integrated systems, designed to support large-scale dispensing and end-to-end delivery across the UK, working in close coordination with partner clinics. Current activity levels exceed 16,000 prescription items per month, with significant expansion underway and projected volumes rising to 50,000-60,000 items per month over the coming year.
The environment is fast-paced and operationally intensive, demanding a structured approach, strong process ownership, and the ability to perform consistently against defined service expectations while systems and workflows continue to evolve. As the operation grows, the management role presents clear development opportunities, including responsibility for broader teams, and a key position within a rapidly expanding healthcare platform.
Would suit the following: A Non-Pharmacist Manager (pref ACT, but not essential), a Pharmacist or existing Pharmacy Manager. At scale DSP management experience preferred.
Key duties:
- Own the day-to-day operational performance across dispensing, packing, and dispatch
- Lead floor operations, supervising flow, resolving bottlenecks, and managing shifts
- Manage capacity, rotas, and staffing to meet demand and SLA targets
- Accountable for operational output and on-time performance, backlog control, and same-day dispatch performance
- Line-manage the team, ensuring training quality, execution standards, and first-line issue management
Package and Benefits:
Salary (DOE and qualifications): £35,000 - £55,000 p/a
31 days holiday (+ birthday and 0.5 days per year of service up to a max of 2 additional days)
Essential Requirements:
UK Pharmacy Management experience - DSP preferred.
Pharmacy Operations Manager – Scale-Up DSP in Preston employer: Prospect Health
Join a pioneering healthcare organisation that is transforming pharmacy operations in the UK. With a focus on specialist clinical pathways and a commitment to operational excellence, we offer a dynamic work environment where you can thrive and develop your career. Enjoy competitive benefits, including generous holiday allowances and opportunities for professional growth within a rapidly expanding team dedicated to redefining healthcare delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Pharmacy Operations Manager – Scale-Up DSP in Preston
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their unique approach to healthcare delivery and be ready to discuss how your experience aligns with their goals. We want to see your passion for the role!
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've managed teams, resolved operational challenges, and improved processes. This is key for a role that demands strong process ownership.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Pharmacy Operations Manager – Scale-Up DSP in Preston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Pharmacy Operations Manager role. Highlight any relevant management experience, especially in a DSP environment, to show us you’re the right fit for our fast-paced operation.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about redefining healthcare delivery and how your background aligns with our mission. Keep it concise but impactful!
Showcase Your Operational Expertise:Since we’re all about operational excellence, make sure to highlight your experience in managing pharmacy operations, especially in areas like capacity management and team leadership. We want to see how you can contribute to our growth!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at Prospect Health
✨Know the Company Inside Out
Before your interview, make sure you understand the unique model of the healthcare organisation. Familiarise yourself with their focus on GLP-1-based weight management and how they operate as a UK-based DSP. This knowledge will help you demonstrate your genuine interest and align your experience with their operational needs.
✨Showcase Your Operational Expertise
Given the fast-paced and operationally intensive environment, be ready to discuss your previous experiences managing pharmacy operations or similar roles. Highlight specific examples where you've successfully resolved bottlenecks, managed staffing, or improved service delivery. This will show that you can handle the demands of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-time scenarios. Think about situations where you've had to manage capacity or ensure on-time performance. Practising these scenarios will help you articulate your thought process and decision-making skills during the interview.
✨Emphasise Team Management Skills
As a Pharmacy Operations Manager, you'll be responsible for line-managing a team. Be prepared to discuss your approach to training, quality assurance, and first-line issue management. Share examples of how you've motivated teams and ensured high standards, as this will be crucial for success in the role.
