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For Companies At a Glance
- Tasks: Provide top-notch customer service and assist patients with frame selection and fittings.
- Company: Join a friendly, independent optical practice that values your input.
- Benefits: Enjoy a competitive salary, staff discounts, and no late nights or Sundays.
- Why this job: Make a difference in people's lives while working in a supportive team environment.
- Qualifications: Previous experience as an Optical Assistant and strong communication skills are essential.
- Other info: Opportunities for training and professional development in a welcoming atmosphere.
The predicted salary is between 25000 - 28000 £ per year.
Key Duties
- Provide exceptional customer service to all patients, ensuring a warm and professional experience.
- Assist patients with frame selection and lens options tailored to their lifestyle and prescription needs.
- Take accurate measurements and assist in the fitting and adjustment of spectacles.
- Handle telephone and face-to-face enquiries, appointment bookings, and patient follow-ups.
- Maintain the appearance and cleanliness of the practice, including frame displays and waiting areas.
- Support dispensing opticians and optometrists in day-to-day clinic operations.
- Carry out basic pre-screening tests using optical equipment (training provided if needed).
- Help with stock management, including ordering and checking deliveries.
Package and Benefits
- Salary between £25,000-£28,000 (depending on experience).
- Full-time working hours with no late nights or Sundays.
- Friendly, supportive team in an independent practice setting.
- Staff discount on frames and lenses.
- Opportunities for training and ongoing professional development.
- A stable and welcoming working environment where your input is valued.
Key Skills and Qualifications
- Previous experience as an Optical Assistant in a busy practice (essential).
- Strong customer service and communication skills.
- A keen eye for detail and style, with a passion for helping people.
- Organised and reliable, with the ability to multitask efficiently.
- A team player with a positive, can-do attitude.
- Willingness to learn and adapt in a fast-paced retail environment.
- Experience with practice management systems (desirable but not essential).
Optical Assistant in Manchester employer: Prospect Health
Contact Detail:
Prospect Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Manchester
✨Tip Number 1
Get to know the practice before your interview! Research their values and what makes them unique. This way, you can tailor your answers to show how you fit right in with their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist patients with frame selection or handle enquiries. Role-playing these situations can help you feel more confident during the real deal.
✨Tip Number 3
Show off your passion for optics! Whether it’s discussing your favourite frames or sharing how you’ve helped customers in the past, let your enthusiasm shine through. It’ll make you memorable!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you on their radar. Plus, it’s a great chance to reiterate your interest in the role.
We think you need these skills to ace Optical Assistant in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how you shine in customer service! Make sure to highlight any previous experience where you’ve gone above and beyond for customers. It’s all about creating that warm and professional vibe we love.
Tailor Your Application: Just like helping patients choose the right frames, tailor your application to fit the role. Mention specific skills from the job description, like your keen eye for detail or your ability to multitask. We appreciate when you connect your experience directly to what we’re looking for!
Keep It Neat and Professional: Your application is your first impression, so make it count! Keep your formatting clean and professional, and double-check for any typos or errors. A polished application shows us you care about the details—just like we do in our practice.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy—just a few clicks and you’re on your way!
How to prepare for a job interview at Prospect Health
✨Know Your Stuff
Make sure you brush up on your optical knowledge before the interview. Familiarise yourself with different types of frames, lenses, and common optical terms. This will not only show your passion for the role but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key in this role, prepare examples from your past experiences where you went above and beyond for a customer. Think about how you handled difficult situations or provided tailored solutions to meet their needs.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common questions related to the Optical Assistant role, such as how you would assist a patient with frame selection or handle enquiries. This will help you articulate your thoughts clearly during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Since you'll be working in a practice that values appearance, showing that you can present yourself well will reflect positively on your suitability for the role.
