At a Glance
- Tasks: Lead a small team to deliver exceptional customer service and manage store operations.
- Company: Join a friendly optical team in Caterham, focused on quality care and community.
- Benefits: Earn up to £35k, with professional fees covered and flexible working options.
- Other info: Work full-time or at least 4 days a week; Saturday work expected.
- Why this job: Perfect for those wanting to grow in a supportive environment while making a real impact.
- Qualifications: GOC-registered Dispensing Optician or experienced optical professional with leadership skills required.
The predicted salary is between 30000 - 35000 £ per year.
We're looking for a passionate and driven Dispensing Manager to lead our small, friendly team in Caterham. Whether you're a qualified Dispensing Optician or an experienced optical professional ready to step into management, this is a fantastic opportunity to thrive in a supportive, patient-focused environment.
Based in a small, single-test room store, you'll manage a close-knit team and play a key role in delivering personalised care to every customer. With a strong focus on quality service over volume, you'll help create a welcoming atmosphere and ensure the smooth day-to-day running of the store.
Caterham is a charming town on the edge of the Surrey Hills, offering a blend of local shops, cafes, and easy access to green spaces. With great transport links into London and a friendly community feel, it's a great place to work and build strong relationships with patients.
If you're ready to take the next step in your optical career and want to lead a small, supportive team in a welcoming environment, we'd love to hear from you.
Key Duties
Lead and motivate a small team to deliver outstanding customer serviceProvide expert advice on frame and lens choices based on prescriptions and lifestyle needsOversee the accurate fitting and dispensing of eyewearManage store operations including stock control, rotas, and complianceDrive business performance through strong team leadership and commercial awarenessTo work full time or at least 4 days a weekSaturday work is expected (3 in 4 negotiable)No Sundays
Package and Benefits
£30k - £35k negotiable depending on experience and skillsetProfessional fees paid
Key Skills and Qualifications
Either a GOC-registered Dispensing Optician or an experienced optical professional with strong dispensing skillsPrevious leadership or supervisory experience in opticsConfident communicator with a customer-first approachOrganised, proactive, and comfortable working in a smaller team settingAbility to support and contribute to the success of a single testing room store
Dispensing Optician Manager employer: Prospect Health
Join our team in Caterham as a Dispensing Optician Manager, where you'll thrive in a supportive and patient-focused environment. We prioritise quality service and foster a friendly work culture, offering you the chance to lead a close-knit team while enjoying the charm of a community-oriented town with excellent transport links. With competitive salary options and opportunities for professional growth, this role is perfect for those looking to make a meaningful impact in their optical career.
StudySmarter Expert Advice🤫
We think this is how you could land Dispensing Optician Manager
✨Tip Number 1
Familiarise yourself with the local community in Caterham. Understanding the demographics and preferences of the residents can help you tailor your approach to customer service, making you a more appealing candidate for the role.
✨Tip Number 2
Highlight any previous experience in managing or leading a team, especially in a retail or optical setting. Be prepared to discuss specific examples of how you've motivated your team to deliver excellent customer service.
✨Tip Number 3
Showcase your knowledge of current trends in eyewear and lens technology. Being able to discuss these topics confidently during an interview will demonstrate your expertise and passion for the industry.
✨Tip Number 4
Prepare to discuss how you would create a welcoming atmosphere in the store. Think about strategies you could implement to enhance customer experience and build strong relationships with patients, as this aligns with the company's values.
We think you need these skills to ace Dispensing Optician Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in optics and any leadership roles you've held. Emphasise your customer service skills and ability to work in a small team, as these are key for the Dispensing Manager position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for optics and management. Mention specific examples of how you've motivated teams or improved customer service in previous roles, aligning your experiences with the job description.
Highlight Key Skills:In your application, clearly outline your qualifications, such as being a GOC-registered Dispensing Optician or your strong dispensing skills. Also, mention your organisational abilities and proactive approach, which are essential for managing store operations.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the optical field.
How to prepare for a job interview at Prospect Health
✨Show Your Passion for Patient Care
As a Dispensing Optician Manager, it's crucial to demonstrate your commitment to providing personalised care. Share examples of how you've gone above and beyond for customers in the past, highlighting your patient-first approach.
✨Highlight Your Leadership Experience
Discuss your previous leadership roles and how you've motivated teams to deliver outstanding service. Be prepared to share specific instances where your guidance led to improved team performance or customer satisfaction.
✨Demonstrate Your Product Knowledge
Be ready to talk about frame and lens choices, as well as how they relate to different lifestyles and prescriptions. Showing that you can provide expert advice will reinforce your suitability for the role.
✨Prepare Questions About Store Operations
Since you'll be managing store operations, come prepared with questions about stock control, compliance, and team dynamics. This shows your proactive nature and genuine interest in ensuring the smooth running of the store.
