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For Companies At a Glance
- Tasks: Repair and maintain medical devices while providing top-notch technical support.
- Company: Join Prospect Health, a leader in healthcare solutions.
- Benefits: Earn £32K - £42K plus bonuses, medical insurance, and a company van.
- Why this job: Make a real difference in healthcare while working with cutting-edge technology.
- Qualifications: Degree in engineering or related fields; experience in medical electronics preferred.
- Other info: Dynamic role with opportunities to engage with key healthcare professionals.
The predicted salary is between 32000 - 42000 £ per year.
Key Duties:
- Service responsibilities, including repair and maintenance, system installations, upgrades and training.
- Reporting, including documentation, customer scheduling, team meetings and business collaboration.
- Technical support to the sales team, product manager and wider internal teams.
- Ensure excellent follow-up on all customer initiated issues.
- Set objectives and manage results to improve repair service levels.
- Work will take place in a varied range of scenarios including the workshop, hospitals, and theatres.
- You will be engaging with key customers and stakeholders including Theatre Staff, EBME Staff and Managers, CSSD Staff, Procurement and Purchasing Staff.
Package and Benefits:
- Basic salary £32,000 - £42,000 DOE.
- 10% annual bonus.
- Company Van.
- Medical Insurance, Pension, Phone, Laptop, plus wider package.
Key Skills, Qualifications and Client Requirements:
- Degree in engineering medical electronics and camera technology or equivalent, at least one of the following: Electrical / Electronic / Telecommunications / Mechanical / Software / Medical Physics / Technology Subjects.
- Fluency in both spoken and written (technical and medical) English.
- Experience in medical electronics, combined with good mechanical skills.
- Experience in the hospital environment and/or health care work.
- Adequate IT-knowledge (Microsoft Office, Lotus Notes, MFG/Pro, PS3, Outlook).
If you’re looking for a rewarding role where you can make a real difference in the healthcare sector, we want to hear from you! Apply now and join a team dedicated to delivering exceptional service and solutions.
Field Service Engineer in Cardiff employer: Prospect Health
Contact Detail:
Prospect Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and engineering sectors. Attend industry events or webinars where you can meet potential employers and showcase your skills.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you've tackled challenges in previous roles, especially in medical electronics or hospital environments.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by our hiring team.
We think you need these skills to ace Field Service Engineer in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience in medical electronics and any relevant technical skills. We want to see how your background fits with our needs!
Showcase Your Skills: In your application, don’t just list your qualifications; show us how you’ve used them in real-world scenarios. Whether it’s repairing equipment or working in a hospital environment, we love seeing practical examples.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you express your enthusiasm for the role without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Prospect Health
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to medical electronics and camera technology. Be prepared to discuss specific systems you've worked with, as well as any repairs or installations you've handled. This will show that you're not just familiar with the theory but have practical experience too.
✨Showcase Your Customer Service Skills
Since you'll be engaging with various stakeholders like Theatre Staff and Procurement, it's crucial to demonstrate your customer service skills. Prepare examples of how you've successfully resolved customer issues in the past, highlighting your follow-up strategies and communication style.
✨Familiarise Yourself with the Environment
Understanding the hospital environment is key for this role. Research common challenges faced in healthcare settings and think about how your skills can help overcome them. This will show that you’re proactive and ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
