At a Glance
- Tasks: Support sales transactions, keeping buyers and sellers updated throughout the process.
- Company: Join a dynamic team at a leading property firm in Reading.
- Benefits: Enjoy non-contributory healthcare, subsidised gym membership, and exciting awards.
- Why this job: Be part of a fast-paced environment where your organisational skills shine.
- Qualifications: Experience in property sales and strong multitasking abilities are essential.
- Other info: Opportunities for career growth and fun company events await you!
The predicted salary is between 36000 - 60000 £ per year.
Prospect is seeking a motivatedand enthusiastic Transaction Support Coordinator. This is a multitasking role, requiring patience, fantastic organisation skills and outstandingcustomer service.
Role
You will be responsible for progressing sales through to exchange/completion, after the offer has been accepted and keeping the buyers, sellers andtheir solicitors up to date.
The role will include:
- Introduction calls to be done within 24 hours of Sale Memo’s going out.
- Understanding the key stages of each case andupdating required sections of office pipelines.
- Ma king contact with vendors and buyers to update and chase where required.
- Ensure that buyers/vendors have sent ID and instruction packs back to their chosen solicitors inside the first 7 days of transaction.
- Making sure that Mortgage Valuation/Survey isbooked in with 14-21 days max, advise the office manager if it exceeds 14 days.
- In the final stages of the transaction ensure contact is more regular and everything is done to make sure contracts/depositmoney/completion dates are taken care of quickly when required.
- Thursdays – Request updated pipelines from managers and update ‘key stages’ section of pipeline in readiness for Friday Weekly Figures.
- Report any major problems to manager of office.
- Return clients calls, even if you don’t have any further information for them.
Experience required
- Experience/thorough understanding of the housesales/buying process
- Able to remain calm under pressure
- Able to multi task
- Previous experience of working in a fast pacedsales environment
- After probation, non-contributory healthcare andsubsided gym membership
- Quarterly & Annual Awards to win e.g. Company paid Day at Ascot races/trip to Las Vegas
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Transaction Support Coordinator - Reading employer: Prospect Estate Agency Limited
Contact Detail:
Prospect Estate Agency Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transaction Support Coordinator - Reading
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Transaction Support Coordinator, you'll need to keep everyone updated. Role-play with a friend or family member to get comfortable with explaining processes clearly and confidently.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Transaction Support Coordinator - Reading
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the role shine through in your application. We want to see that you're genuinely excited about becoming a Transaction Support Coordinator and helping our clients through the sales process.
Highlight Your Organisation Skills: Since this role is all about multitasking and keeping everything organised, make sure to showcase your fantastic organisation skills. Share examples of how you've managed multiple tasks or projects in the past.
Demonstrate Customer Service Experience: Outstanding customer service is key for us. Include any relevant experience where you've gone above and beyond to help customers, especially in fast-paced environments. This will show us you can handle the pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Prospect Estate Agency Limited
✨Know the Process Inside Out
Make sure you have a solid understanding of the house sales and buying process. Brush up on key stages, from offer acceptance to completion, so you can confidently discuss how you would manage transactions and keep everyone updated.
✨Showcase Your Organisation Skills
Prepare examples that highlight your fantastic organisation skills. Think about times when you successfully managed multiple tasks or kept track of important deadlines, as this role requires juggling various responsibilities efficiently.
✨Demonstrate Your Customer Service Skills
Be ready to share specific instances where you provided outstanding customer service. This could involve resolving issues or keeping clients informed during a stressful time, which is crucial for a Transaction Support Coordinator.
✨Stay Calm Under Pressure
Think of scenarios where you had to remain calm in a fast-paced environment. Discuss how you handled stress and maintained professionalism, as this will show your potential employer that you can thrive in their dynamic setting.